Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.00
Save $180.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1488 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,488 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen, but you will need to get an office program as it does not come with it. You get a 5 day trial.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great product for the miney

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very few things it can’t do. Extremely light to carry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheaper HP PC this is an excellent buy if you're not looking to add Microsoft Office

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Works Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is massive and it is a quick computer. I’m enjoying using it for school!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great affordable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad for Christmas, he is happy with it! Has a nice screen, and sound is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    HP Highly proficient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop with upgraded screen size! Wirks well for most applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've given a bit of time to check our the computer and it's functioning well. The sales help at purchase was great and I actually enjoyed chatting with the guy as we took care of things - And I say that as someone ancient who sold electronic equipment just after tubes stopped being used in it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP 17.3" Ryzen 5 excellent, but not for gaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ryzen 5, 8GB is Nice computer for general work, and browsing. The large screen is added perk for movie and videos and spread sheets. It is NOT a gaming computer. (A Ryzon 7, 16GB is minimum for that)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Home Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the speed of the computer an how east the keys are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Nice Computer for School

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently pursuing my degree in nursing and I am impressed with this laptop. The image is very clear and crisp, the screen is very bright, it runs smoothly and I love the size and ease of the trackpad. Overall, I am very happy with my purchase and would definitely recommend it to anyone else!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exceeded my expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I old HP was getting difficult to navigate so I decided it was time to replace it. Finding this one for such an affordable price was a plus. The minute I took it out of the box I realized it was a major upgrade from my old one, larger screen, clearer monitor, all the visual aspects. The laptop has exceeded my expectations. It feels like a much more expensive item and is fantastic especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and it works great! The speed is much better also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and has no issues! I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is incredible big and it runs fast, pretty good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and helpful computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needed this computer for school work, and, of course, for games. It has proved to be very helpful for both areas of his life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H-P laptop, a timeless buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! I've found H-P to be the most reliable and long-lasting brand available. My previous personal laptop was an H-P from 2000, It had to be retired this year (2025) because its CPU and storage weren't able to keep up with the speed and ginormous amount of storage needed for today's programs. Otherwise, that faithful laptop was still working at capacity. So impressive. I've had this one for 1 month and it's been a dream to work on. P.S. I had to kick out McAfee security s/w that came with it in favor of Webroot which I've learned to trust. and the Geek Squad loaded my old laptop's image for me - saved me a load of time. The imaging occurred fast and accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer for day to day work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for my needs, the task bar management makes it easy to find everything i use day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Lap Top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this lap top. While I haven’t had a lot of time to use it yet. It’s the greatest buy I’ve made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall but just wish it had light up keyboard other than that solid

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend