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Customer Ratings & Reviews

$519.00
Save $110.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1623 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,623 reviews
  • Rated 4 out of 5 stars

    Great product for needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you are looking for a unit for basic admin work. Keyboard layout is very comfortable to use and love it having the number pad. Boots up quickly and very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the storage and easy use of this laptop. The features are amazing. The resolution is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 81 year old mom for Christmas and she loves it. Very easy to use and she is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and has no issues! I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mother, she love it because it was big enough that she can see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps to see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I'm retired I no longer needed alot of data storage, but I still needed to be able to see information easily. This laptop fits the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect purchase, I have always purchased HP products and this one did not disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed to boot up one week after I bought it! Geek squad replaced the whole computer!! Very lucky I did not loose all my data. Fortunately I saved my old machine and Geek squad was able to reload on to a new machine. Could have been a real data disaster. New box seems to be working okay but be very careful!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the HP purchase. Very large screen compared to my previous surface pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. Does everything she is looking for it to do for beeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I am back in school online and im able to do everything i need to on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop & Great Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop works well. Kudos also to the Geek Squad. I mistakenly tried to charge the laptop with a charger from another laptop. When it didn’t work, I went to Best Buy’s geek squad staff, and they were very courteous while clearing things up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall but just wish it had light up keyboard other than that solid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly no backlight on the keyboard. but overall it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! Great for this 65 year old retiree that wants to have a light weight and easy to carry laptop to take on trips and keep in the home office. Great value for the price. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for every day use and definitely worth price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serato scratch live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. I got it specifically to run range serato for my technic 1200s. It does a great job for the $360 I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I have 2 of them. I bought one 2yrs ago and then got another one for my fiance in 2025. Hp really outdoes themselves with their computers and they are on par with brands that are double the peice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully priced and works well I would definitely recommend to someone on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great- again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great laptop by HP. I keep buying HP because of consistently great experience.

    I would recommend this to a friend