Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,493 reviews
Rated 5 out of 5 stars
Happy with purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was suggested by the sales person/tech and is perfect for what I needed. Fit into my budget.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a gift for Fathers day..stumbled on the Best Buy sales and this laptop is perfect for what my husband needs. Mike at Altamonte is AWESOME, helpful and knowledgeable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice laptop for office work. The only drawback was the rigid set up protocol with no way to access the desktop unless you signed in. Setting up for a new employee was more complicated than previous versions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good overall value and fits the needs for general computing. Best Buy made it easy to compare different models of pcs and this was the best overall computer for our needs.
Hard drive failed <3 months. Awaiting HP next step
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard drive failed less than 3 months after purchase. Returned to Geek Squad and will see how HP will handle the warranty issue.
In addition, there had been continuous issues with the trackpad with the left click sticking regulary.
We will see how HP handles the warranty claim. I previously had a good opinion on HP. TBD depending on their next steps.
Regardless, high marks for Geek Squad. Their folks are top notch.