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Customer Ratings & Reviews

$519.00
Save $110.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1624 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,624 reviews
  • Rated 5 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop And also was deliver very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pick for my mom who needed something simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP computers. Always the right choice no matter what my usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do summer school work because I am a teacher and the price was pretty good. It does what I need it to do. However, I do travel and it is bigger than my last laptop which takes up more space when I pack. Not bad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and is a good computer for my 3d Printing business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp17-Alisha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional product. The set was easy and adding the software went smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I was looking for. The only concern I have is I am not totally sure how to connect a second screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good laptop for its price!! I recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 3/22/26. On day 19 of having this, the hard drive crashed Took it to Best Buy (I ordered online thru Best Buy) and this is where they told me that even tho I bought it thru Best Buy this was from a 3rd party seller They said if I wanted a refund I would have to contact them. Well guess what they only respond to email and they only give a 14 day warranty and said to take it to Best Buy Took it back to Best Buy and the Geek people sent it off and they fixed it But now I find out that the HP I bought was probably used because when they key in my serial number it shows it was purchased in 2025 a year ago They told me I’d have to dispute it HP to see it I can at least get a year warranty out of it because it’s now expired So lesson learned people if you order something from Best Buy check to see if it’s sold and shipped by Best Buy before you buy They used 3rd party companies that are not worth their value and you get used broke equipment Thanks to the Geeks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault for trying to save some money. It is slow sometimes video quality blurry as it buffers. Can't adjust the brightness automatically. Need to go to setting everytime, unless bedtime mode. Some weird reason touchpad randomly stops working. Lots of little things I miss trying to save a few dollars on this one. Will upgrade next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a few months now and I really enjoy it. The colors looked "yellow" at first, but either my eyes have adjusted or it's gone away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got and awsome product for a fantastic price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does everything that I need it to do and more. I like the increased size. Especially the keyboard, is really helpful. My sales rep was very helpful in narrowing down my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I highly recommend it; the in-store service was the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for remote work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, it is very useful and easy to use. I use it to work everyday remotely so I think the battery is not as good since I use it everyday all day. I still think it’s a pretty good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word Satisfying,I have using from last 2 week so far I see it run smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going from a 2015 desktop, keyboard and mouse to a 2025 laptop and finding it very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. best price around, quick pick up HP has always been good for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donald A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a basic computer which is exactly what I was looking for.

    I would recommend this to a friend