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Customer Ratings & Reviews

$449.00
Save $180.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,493 reviews
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would consider a different model next time. Didn't notice that it didn't come with an ethernet plug in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love HP laptops. Have always had good luck with them Best Buy answers all questions that i asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price point and exactly what I needed it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit our needs perfectly. Size is ideal for us. Has all of the requirements we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runaway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente service at best buy and the best computer ever 10 chocolate i strongly recommend 10 of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this 17.3" laptop. Especially excellent for me since I'm a senior citizen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for my needs. I use it for work, so it's not used as much as my personal laptop, but it's good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Sleek, dependable, a must buy! It definitely met my standards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With co pilot included it's cheap and user-friendly and do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top , plenty of disk space for all your internet needs. Can't beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you get what you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Here's another 21 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my computer, after using it. The price also was vey good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop to daily things. It's a good deal thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school and church business. I have enjoyed the HP laptops. This is actually my fourth one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Quality product at an excellent price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is ridiculous!!! Cant believe they would sell a product this defective..had it only for 1 month and the screen went totally blank....on my first 2 weeks of use ut started to act up like gives me a bla k screen then i have to reboot. Now a month later i turned it on and its says 'Boot device mot found . Please insta5an operating system on your disk " i didn't even install anything on this piece of junk...it may be cheap but at least it should work for at least a year. But no, i tried to follow the instructions on how to fix it but still would not workm. I guess they maks money by selling puece of junk and sell you their geek squad ...and if you dont purchase that option then youre screwed. Ive never had problems with bestbiy products begore, but i guess they font care about the product s they sell anymore...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    17 in screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it working great. geek squard great, thank's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newly purchased laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an HP laptop but extremely satisified with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and would recommend it

    I would recommend this to a friend
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