Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$519.00
Save $110.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1626 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,626 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, best gift I ever bought for my mother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to replacey 12 year old computer I'm so glad there is no need to put purchase any additional security because it's built into my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding this HP a great buy to replace my former HP that had Windows 10 and I needed to update to a new one. Super salesperson and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Big screen. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going a great job does very well for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs great, love the size, easy setup; great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Just wish I would have gotten one with a touchscreen…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Discrepancy..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop met all expectations. However, the warranty that showed up from HP, show an expiration date only 11 months from when I bought it. Something was fishy. Decided to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tranfers Font edit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LARGE WORD DOC TRANFER ARE SLOWER WHEN EDITING FONT SIZE. OVER ALL WORKS EXCELLENT WHEN SETTINGS ARE ADJUSTED AND WINDOWS 11 LEARN USAGE PATTERNS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic computer, I bought one for each of my grandkids. Does everything I need it to do with plenty of storage. We love the big 17" screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pleased!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the inventory plus the helpful attention that all the staff gives. Great place to shop! Pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid work/school laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine laptop. I think mine had a weird slowdown issue when plugged into charge the battery at first, but otherwise has worked out well. As far as a strictly work/school laptop goes, its pretty decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HenryLe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and inexpensive, economical, budget-friendly, reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully guarantee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought items at best buy, the experience is awesome, I strongly recommend best buy to everyone for your purchases, its flexible and pretty affirdable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE was a little hard to set up not knowing 11 windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the money! I am truly pleased with my purchase. The sales rep was very helpful from start to finish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this HP laptop for my son and after setting it up I love the style , speed and function of the laptop . I had to purchase another one for myself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but HDMI potential problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. Big screen with enough storage for my wife's work. However, the HDMI port on the computer stopped working after only a month or so of use. Having to take it to Geek Squad soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and easy to learn. Great speed on upload and download times. The keyboard is perfect size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a fan of HP, this is my first with AMD Ryzen. Love it-functional and beautiful! Particularly like the camera cover.

    I would recommend this to a friend