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Customer Ratings & Reviews

$519.00
Save $110.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1626 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,626 reviews
  • Rated 4 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .................I don't normally do reviews, but you keep emailing me so here is your review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP pc review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall value and fits the needs for general computing. Best Buy made it easy to compare different models of pcs and this was the best overall computer for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is always the most consistent laptop for value. I always buy HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games and shoppint!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a replacement for her old Lenova laptop, she is quite pleased with the response time of this HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it as it was a gift for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Love it. Would order it again. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good - for the price anyway, this has been a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by the sales person/tech and is perfect for what I needed. Fit into my budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive failed <3 months. Awaiting HP next step

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed less than 3 months after purchase. Returned to Geek Squad and will see how HP will handle the warranty issue. In addition, there had been continuous issues with the trackpad with the left click sticking regulary. We will see how HP handles the warranty claim. I previously had a good opinion on HP. TBD depending on their next steps. Regardless, high marks for Geek Squad. Their folks are top notch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop 17"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large 17" screen great viewing, larger keyboard keys ease of ability for improved operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop for the price, I like that it has a 17" screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was courteous and professional while guiding me through my purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside entertainment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had good savings on the items I wanted and was very helpful on helping me find them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer with windows 11 was purchase to replace old computer that was not able with windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was worth every penny. Does all it should. Picture is excellent and the sound ain't so bad either!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptlp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fast. Hp is my go to always. Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop relation quality price. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service from Best Buy had the laptop delivered to my house in one day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fit for what we needed. We are using for our accounting team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike R.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on Sale and it is a Great Lap Top for under $400. We used Geek Squad to down load files and programs from our old lap top. They did a great job. Thanks, Mike R.

    I would recommend this to a friend