Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $419.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1104 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,104 reviews
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the of the laptop is good, and the size is great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, now. Had to call the 800 number for help once, though. They were nice, and listened and diagnosed the problem, and fixed it. Simply lost the blue tooth connection. No idea why... it just happened. I hope that it doesn't happen again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Set up was pretty easy. Initially had a little trouble with the touch pad but figured out with a longer touch it works just fine. Nice computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with this purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting to use it but I’ve plenty to learn and looking forward to seeing just what it can do. Should be fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much yet so I can't give a good review yet. I like the bigger screen size. It should be more than adequate for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale, $250.00 off. Great, fast, powerful machine. At full retail price, it would be a Great buy. I had been using a Dell with AMD 8 and Windows 10 & a terabyte hard drive with 512 ram for eight years and it has been a work horse but needed to be replaced. I Love the new HP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me,,,,,,,,,,,,,,,,,,,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my computer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hidden gem of a budget laptop.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is actually a hidden gem. I bought this for my wife for her college studies, and it has been a game changer. It's perfect for her use case.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my cricut and it has been a great laptop with fast download speed and plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compra computador y excelente servicio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I loved the attention, The computer is a great piece of equipment, it works perfectly.I have recommended this store to my friends and family because the prices are great and they have an excellent customer service team.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer since the beginning of July. It was easy to set up and is easy to use. I got it on sale as the deal of the day that makes the price so worth it! If you need a good dependable everyday computer I would recommend to at least give it a look as you shop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP17.3inchPC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen to be able to see well; good size keyboard for easy typing; easy set up & screen characteristics to find your items well; easy cinque-ups for usage of programs, printers, ancillary products, etc. Much easier for a non-computer techy person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best computer i had!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price-fast,smooth,reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought for Grandpa to check his email

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandpa is not tech-savvy and is confused by his iphone. He wanted a simple computer to check his email and stocks once a day. This laptop does the job at a faster speed than expected, and is not too intimidating for him to use. He has not tried to watch videos or play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for laptop mid level performance. Not suited for high end graphic processing video gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Good all-rounder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, runs a little hot but has a clear dispaly and performs excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value for a Big Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 17.3" laptop offers a clear Full HD display, fast performance for everyday tasks, and a comfortable keyboard. Perfect for work, streaming, or school — solid value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hewlett-Packard laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I laptop does exactly what I want to do, and I am completely satisfied with the service I received

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is perfect for what I need. Easy, fast. Good computer

    I would recommend this to a friend