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Customer Ratings & Reviews

Your price for this item is $419.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1107 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,107 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an HP fan for a long time, last three computers prior have been HP. This one exceeds initial expectations and I'm sure will provide us everything we need. The Best Buy employee, Chase, was very knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop - AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the computer online with no problems and then picked it up at Best Buy in Strongsville - A totally painless purchase. Total pleasure!!!! Employee were GREAT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the inexpensive price. Screen size and keyboard are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic Value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! Great for this 65 year old retiree that wants to have a light weight and easy to carry laptop to take on trips and keep in the home office. Great value for the price. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP 17.3 inch laptop for personal use to replace an old unit. I am impressed with the speed of start up. The battery maintains charge well. But I have not used it for an extended amount of time yet. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer came in handy, and I haven't had any issues with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been grate with this laptop. Bright and clear,perfect screen time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hp is a brand o trust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has a bigger screen and easier for me to see

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs flawlessly with extremely quick response time. Set up was easy without any problems. It has all the features I need when paired up with a USB hub and external CD/DVD drive. Very satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the screen size and the size of the keys. It feels like a large screen and the keyboard fits my hands better than previous laptops I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for school. Im in nursing school and I, able to get my work done. The only issue I had was hooking it up to my printer which is wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Early review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a short time, but so far it fits my needs. Will have further review after It's been in service a bit longer .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast quality laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Perfect for my colleges classes. Fast and dependable!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed to boot up one week after I bought it! Geek squad replaced the whole computer!! Very lucky I did not loose all my data. Fortunately I saved my old machine and Geek squad was able to reload on to a new machine. Could have been a real data disaster. New box seems to be working okay but be very careful!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    new to laptop use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact of being portable is very useful in my life at this time. Did not like the use of the pad to move the mouse so I got a wireless mouse to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Need for Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Laptop at 10:00 in the morning (after my old laptop was dropped) and got a text 20 minutes later, my order was ready for pickup. Still got it up and running for an 11:00 conference call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review of HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Still trying to get settings right. Better than the Lenovo Yoga laptop I purchased from Best Buy. That thing NEVER worked/works at the house, ONLY when I take it to Geek Squad in-store does it work seamlessly. Like taking the car to the shop….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a similar product in the past. This purchase continued my confidence in both the product line and the retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for school and Minecraft. It works for both. Minecraft is a little choppy when running the new vibrant visuals if she's hosting the world, but otherwise it works for us. No issue with overheating, but we got her a laptop fan mat to set it on and that seems to help. Overall, for the price, it's perfect. I didn't expect to do video editing or anything on this setup. It's a low price, no frills laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop everything works awesome definitely the best we've had

    I would recommend this to a friend