Customer Ratings & Reviews

Great laptop everything works awesome definitely the best we've had

I'm not a tech guy, so I was very concerned about replacing my old computer and transferring data from it to the new computer. I was so pleased about how easy it was and after about an hour, I was ready to go. I can't believe it. It is the best computer I've had, it's fast and does everything I want it to do.

Works great. As expected from HP and AMD, the specs are perfect for what I plan to use it for. Display is good, and the size of the screen is better than any computer I’ve had previously! Good gift for my wife this Christmas.

I’m a Masters student for EE. Love the large screen size. I don’t feel a need to have a secondary monitor with this laptop. I can have CAD open to see schematics and PCBs. Keyboard has a great feel. I love how the screen isn’t in your face it’s very subtle

Great replacement for my 16 year old laptop. Great value as well

Good general-purpose home laptop. Screen size is great.

It is better than I expected. I had a smaller screen before I purchased this one and I am so happy I did. It truly makes work so much easier with a larger screen.

Great product! I like the screen size. I am glad I purchased the product.

Great computer for the price! Exactly what we were looking for!

Does everything I needed as a secondary and portable device. At a reasonable price. I needed a larger screen than the tablet I had for viewing webpages and pdfs this has taken all the work load without a hassle, and compared to similar tablets the price here made more sense.

Very nice staff. So helpful. And I love the laptop I bought. It’s great!

This laptop is great! Our visit to Knoxville Best Buy was outstanding. Both the customer service staff and Geek Squad were great! Nice to have a staff willing to answer all questions and give recommendations to fit our needs! Awesome job!!!

price was right on a laptop that can handle my needs

Laptop has a large screen and good color. Plenty of ram for casual use. Plenty of memory too. The processor is fast and load time quick. From start to ready to use is under a minute. Catch it on sale it's a great buy.

Love my new HP laptop. I have very simple needs and it works perfectly for me.

Very happy with this laptop. I'm not a major gamer, just needed a replacement for my old laptop that was no longer able to be updated. I am able to play the games I enjoy as well as do the household business activities I need to accomplish with ease.

This is a very capable system for a very reasonable price. The only problem I have with it is there is no RJ-45 or USB-2.0 slot. This requires you to buy an additional adapter.

I boughtbthis laptop for my mom and she lives it. I would recommend this laptop to anyone. I work in an IT office and we buy HP laptops. That is why I bought thisnone for my mom. It was a great choice.

Easy to use, nice screenand the battery holds up nicely

I think this is a good computer, however, picking it up was somewhat difficult. The employee we had hoped to have help us was not available and the young man who did assist us was not super helpful at first. I was persistent and made it clear that I would not leave until all our questions were answered. Our purchase in 2022 was a disaster and that computer never worked correctly.