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Customer Ratings & Reviews

Your price for this item is $419.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1110 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,110 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works beautifully and it's very convenient for me to use when I don't get to use my computer and basically my laptop is very easy for me to carry with me anywhere I have to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good running computer that is set up nicely and a good value right out of the box. Looks good, clear large screen. We have been using it daily for over a month now, looking forward to it lasting a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laptop AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I am getting used to Windows 11 researching how to do things since it is very different than Windows 10! I love the speed of everything from logging into performing tasks in all my apps and logging out!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a really nice size. The colors are great. I really like the keys. It has a very smooth key board.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thia for.my 85 yr old mother. Screen is big and eaay to.see. thinking i should havw gotten her a touch screen though. All and all easy to use, responsive and easy connections. Great use for the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid computer. Very similar to the last HP I had but with a few extras. Enjoy the Ryzen chip. At my age , not sure how to transfer programs and files from my old Hp.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clear screen size great best buy staff was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Laptop, good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer. Unfortunately, it does not come with windows/office 365. So far, I'm happy with the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy Best Buy customers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this new laptop. Had a really knowledgeable sales person who showed me the different features of a couple of different brands of laptop computers. I prefer the Hp products and after looking at this laptop it was an easy descion . He also mentione that this model might be on sale. So I made the purchase. Am not that computer friendly but kept looking for any sales and it went on sale. Made another trip to Mankato And visited with a Best Buy agent and received a nice refund on this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! A big screen and bigger key pad that has a light touch. Everything is faster and smoother. The clarity on the screen is perfect and the audio was so much better than my old laptop - meetings are so much better now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick and very simple features. User friendly

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded for the bigger screen. I'm impressed with the seamless transition of information. I LOVE the screen size and functionality. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, I love how it performs for the price I paid. I was a little worried because I never bought an HP but the quality is great .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retirement Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my Wife’s 32 years of Educational Service and she said that it is The Best Retirement Gift Ever. She loves the display and the size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two hp laptop for church office. I already own a hp laptop for a while and had excellent experience. So I definitely recommend these HP laptop. Overall super satisfied can’t go wrong with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Very satisfied. Happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. Comfortable off the first try. It’s a little heavy but I don’t plan on traveling with it. The screen size is awesome. Mostly, I just want to thank the salesman, Larry, for being so helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Affordable laptop with some nice features. Large screen is nice, sleek design, AMD processors is really fast, definitely as good as intel (or even better)! Quick and easy setup, great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    About

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good no issues with it and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding the HP-Full HD Laptop easy to navigate. The keyboard keys are a little bigger than most so only hit one letter at a time instead of two. The colors of the screen are bright, and the letters are clear and easy to read.

    I would recommend this to a friend