Customer Ratings & Reviews

Great laptop especially for the price. Just done one zoom call so far and both picture and mic seemed good. Youtube videos are clear, good color. Processing speed is effective for multi-tab browsing and running a separate program.

Perfect for my use…a great value… specifically normal, juicy excel… Taxes, etc.

I was looking for a replacement for my desktop computer when Microsoft would no longer support Windows 10. I didn't need anything super fast or with loads of storage as I only use it for simple searches and reading my email. This fit the bill. Easy to set up and works great.

Very acceptable in all appropriate indicators and without any exceptions at this time!

Very satisfied with this laptop. Easy to navigate.Large screen makes it easy to use.

good for daily normal work especially for students for doing assignments

Haven't had a great chance to use all the functions yet, but overall it is doing what I need it to do. Set up was easy.

Very nice and the speed is great. I love the large screen. Much easier to see.

I'm loving my new laptop!! My old HP was having glitching issues and the spacebar was broken. I thought I would just have it repaired but it would have cost more than a new laptop. The staff at Best Buy understood my dilemma and my price point and guided me to this gem. I also love the size. My old laptop was 15" (I thought it was larger). For someone who wears glasses and needs better visuals, I think I made the right choice.

I bought this as a replacement for one I had exactly like it . my dog jumped up on the table and knocked over a drink and it covered my other laptop. Needless to say, was done for after that. I was very happy with that laptop. it did everything I needed it for. I was very happy that I found the exact one to replace it. absolutely no complaints.

love the computer it is slim lightweight and easy to manage

The store representative helped me find what I needed not the biggest the best and the most expensive he listened to what I use my computer for and since I have gotten it home it is exactly what I needed The computer is easy to use no complicated ways to set it up it's absolutely fantastic for a senior citizen to use this computer

We love this laptop. It works amazing and super fast.

LOVE my new HP laptop!! It's SO user friendly and fast!

It works well for what I bought it for basic steam games and paying my bills. Very fast

I love my new laptop. Clean, large screen. Easy to use because I am a senior and technology is not easy for me. It is very sensitive. It will add many extra characters if you don't watch your fingers.

Works well, exactly as descripted, nice large screen

It works great exactly what I needed for period now. I can do my travel expensive reports. And forward them over the internet. Very good investment for me. I got a bag that fits, you know.

LOVE my new HP laptop. Easy to set up and love the larger screen. Andrew, the salesman, was patient and knowledgeable. I came back and bought a cellphone and printer because of Andrew.

Functional and a nice, adorable upgrade for my technologically challenged mother in-law. Clear 17+" display and a convenient integrated 10-key keypad. It's nothing fancy, but it just works and will run Windows 11 where her old cheaper laptop was not compatible.