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Customer Ratings & Reviews

Your price for this item is $419.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1121 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my wife worked so well that I went and bought me one also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP versus Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 2 year old Dell Inspiron that fell apart. The screen detached from the base, too much plastic. Hopefully this one is more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Very fast, works great. So far i have not had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Budget Friendly PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. For a budget friendly PC it does everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 7 to 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned even a little scared when it came to purchasing a new computer, I'm a little older (retirement age) but the sales staff was fantastic and everything turned out great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for basic needs. One step up from a chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer is Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awfully nice to have a new computer. I am still getting used to it in ways, as the keyboard touch is a bit different, so need to keep checking to make sure I don't have too many a's in apple. I was pleasantly surprised that someone was right there to help me and answer my questions. Often times lately I have to ask someone to send a representative to the area I am shopping in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the price, I purchased this for my Son heading off to College and I think it was the perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and the space I have (I am an author and I need a lot of space. That's why I need the computer I bought) nice big screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CPU/Printer/GeekSquad Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing experience with your agent was outstanding! Found an appropriate laptop and printer at a fair price. Also signed up for Geek Squad service. I look forward to a great relationship with Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Replaced older laptop, and very easy to set-up, works like a champ!!! Actually buying another one for a family member.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It travels well and it does everything I need and more when on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top highly reccommend. Bought this for school im a teacher

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ticked all my boxes. Nice big screen and just the right amount of features to do ordinary home stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 87 year old father in law to replace his ancient Dell desktop. Does what he needs - email and internet. Nice big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and the speed it does everything I need it for I love my HP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer after graduating college. I’ll be using it for finishing up my masters degree online and in my future career in accounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My comouter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, for the money, is the perfect home computer for my job. The screen size was perfect for split screen and minimal desk space needed

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bigger Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen and it was easy to transfer data from my other computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer whether for school or home go for it

    I would recommend this to a friend