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Customer Ratings & Reviews

Your price for this item is $419.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1172 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,172 reviews
  • Rated 5 out of 5 stars

    Great for simple needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was worth it. The employee Trent was SOOOO helpful. He provided me with options that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and is faster then the laptop it replaced. Very satisfied with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love my new HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP laptop was over 10 years old. This new HP is Great and reasonably priced. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I got for a family member. Big screen. They like it and it's working well so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working great so far. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop at a good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced laptop that does everything I need it to at a fast speed. With a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning what I can do with it, but the screen is plenty big enough (which a 71 year old needs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, screen and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, screen, speed and Excellent battery life Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer into what you need to do get the job get most day things accomplished

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value computer, very light and compact definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for me. Does everything I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with its function speed could be better overall not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and professional product. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is just what I was looking for and it has preformed outstanding for my needs,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer and I'm absolutely loving everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good compuer and Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my needs. I mainly Browse and use email, Good cost as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it exactly what iwas hoping it would and Geek squad was awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blahblah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting some minor static at time, and sometimes my comments section on videos/reels on FB are not aligned in sinc, I will have a row of responses to a previous post beside the next one. Also it is very hard to get the computer to come on sometimes after a charge. I would take it back to see if Geek Squad could help, but I have to rely on a neighbor for rides, and hate to bother them to go far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s fast and easy. HP has never given me any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no complaints......... yet not much else i can say as of right now.

    I would recommend this to a friend