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Customer Ratings & Reviews

Your price for this item is $424.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,065 reviews
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I like the screen size. I am glad I purchased the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Exactly what we were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than I expected. I had a smaller screen before I purchased this one and I am so happy I did. It truly makes work so much easier with a larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best juy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice staff. So helpful. And I love the laptop I bought. It’s great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable system for a very reasonable price. The only problem I have with it is there is no RJ-45 or USB-2.0 slot. This requires you to buy an additional adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldguyintx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was right on a laptop that can handle my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. I have very simple needs and it works perfectly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I'm not a major gamer, just needed a replacement for my old laptop that was no longer able to be updated. I am able to play the games I enjoy as well as do the household business activities I need to accomplish with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good computer, however, picking it up was somewhat difficult. The employee we had hoped to have help us was not available and the young man who did assist us was not super helpful at first. I was persistent and made it clear that I would not leave until all our questions were answered. Our purchase in 2022 was a disaster and that computer never worked correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice screenand the battery holds up nicely

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed to boot up one week after I bought it! Geek squad replaced the whole computer!! Very lucky I did not loose all my data. Fortunately I saved my old machine and Geek squad was able to reload on to a new machine. Could have been a real data disaster. New box seems to be working okay but be very careful!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop, good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer. Unfortunately, it does not come with windows/office 365. So far, I'm happy with the new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid computer. Very similar to the last HP I had but with a few extras. Enjoy the Ryzen chip. At my age , not sure how to transfer programs and files from my old Hp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom's laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughtbthis laptop for my mom and she lives it. I would recommend this laptop to anyone. I work in an IT office and we buy HP laptops. That is why I bought thisnone for my mom. It was a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thia for.my 85 yr old mother. Screen is big and eaay to.see. thinking i should havw gotten her a touch screen though. All and all easy to use, responsive and easy connections. Great use for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Affordable laptop with some nice features. Large screen is nice, sleek design, AMD processors is really fast, definitely as good as intel (or even better)! Quick and easy setup, great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clear screen size great best buy staff was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works beautifully and it's very convenient for me to use when I don't get to use my computer and basically my laptop is very easy for me to carry with me anywhere I have to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a really nice size. The colors are great. I really like the keys. It has a very smooth key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I am getting used to Windows 11 researching how to do things since it is very different than Windows 10! I love the speed of everything from logging into performing tasks in all my apps and logging out!

    I would recommend this to a friend