Customer Ratings & Reviews

Cant say enough about this purchase. Was using a relative's laptop that had Windows 10 installed but was about 12 years old and was on its last legs. Im glad i made this purchase to a very much new laptop and newer OS, not to mention getting an awesome deal when i did. I would recommend this laptop to anyone in a heartbeat. Great screen size, 8GB of ram is adequate for me and SSD is just enough for me although i may get an external SSD in the future for pictures.

Dollar for Dollar, the best laptop you can purchase. Beautiful large color display and lightning fast.

Great laptop. Does everything I need and more. Speed and storage are more than enough. Display is large and very clear.

It works great exactly what I needed for period now. I can do my travel expensive reports. And forward them over the internet. Very good investment for me. I got a bag that fits, you know.

LOVE my new HP laptop. Easy to set up and love the larger screen. Andrew, the salesman, was patient and knowledgeable. I came back and bought a cellphone and printer because of Andrew.

1st laptop for mom and she absolutely loves it. Great price on a very good laptop. All around win win.

For a cheaper HP PC this is an excellent buy if you're not looking to add Microsoft Office

I like the HP Laptop - it's just what I need for the work I do! The Best Buy salesperson was very helpful in assisting me in selecting this product.

Nice large screen, but you will need to get an office program as it does not come with it. You get a 5 day trial.

Very nice and the speed is great. I love the large screen. Much easier to see.

Bought it for my dad for Christmas, he is happy with it! Has a nice screen, and sound is great too.

Love how light it is for a 17” laptop. Enjoy the full keyboard and everything runs smooth for the RAM it has. Only gripes so far are the battery life is meh and I wish the keyboard had a backlight.

We love this laptop. It works amazing and super fast.

Functional and a nice, adorable upgrade for my technologically challenged mother in-law. Clear 17+" display and a convenient integrated 10-key keypad. It's nothing fancy, but it just works and will run Windows 11 where her old cheaper laptop was not compatible.

I bought this as a replacement for one I had exactly like it . my dog jumped up on the table and knocked over a drink and it covered my other laptop. Needless to say, was done for after that. I was very happy with that laptop. it did everything I needed it for. I was very happy that I found the exact one to replace it. absolutely no complaints.

I'm loving my new laptop!! My old HP was having glitching issues and the spacebar was broken. I thought I would just have it repaired but it would have cost more than a new laptop. The staff at Best Buy understood my dilemma and my price point and guided me to this gem. I also love the size. My old laptop was 15" (I thought it was larger). For someone who wears glasses and needs better visuals, I think I made the right choice.

This is a great labtop for my school, it has a big screen and it’s perfect for all of my tests and reports I need to do. I would definitely recommend this for any college student!

The first one I bought the keypad didn’t work so I returned it. Also the sales man was really rude. He even yelled at me in front of other customers. I went to another store and had absolutely great service and bought the same computer. It works great.

This is an excellent laptop. It is smaller than the one I purchased several years ago, and that makes it more portable. It is easy to use, the sound is excellent, and a good buy.

Works well, exactly as descripted, nice large screen