Customer Ratings & Reviews

Nice laptop with 17” screen. Functioning well for what I purchased it for(printing, streaming, surfing). The battery is only 3-4 hours while in use. Only other hiccup is I assumed (yes I know) that the keys were back lit………, they are not.

Very good computer. Price quality and excellent processor

Arrived on time. Laptop is great works perfectly Would recommend

Great laptop for the money and love the bigger screen but one downside is , I needed a work around for using multiple monitors in my office.

Decent but a tad slower than expected. Overall you pay for what you get and is worth the price. Would probably get again but may compare to others at similar prices to see if the speed could be better. Also seems to die very quickly and not hold long battery life.

Hp makes very good products. I recommend hp you will be satisfied with your purchased. My laptop and printer are both Hp.

It’s decent, I bought it for sims gameplay and it’s very glitchy with MOD and CC download. But for work it’s standard ! When playing I keep the charger plugged in other wise the batter life is decent too. Could possibly get away with no charging for like a day maybe a day and a half doing basic work tasks. It’s fast like I said outside of game play, and the display is also standard.

i have been using this joy for a long time everyday. i run each aspect of my company and a game or two in between. its not a gaming pc but to past time you can make it work

Just needed a simple laptop for home schooling and this is perfect for it and good price on sale.

My good laptop, I use it for my daily work and I love it very comfortable

Wanted to love this computer, but after two months it showed a “no hard drive found” error. HP is fixing it under warranty, but the drive was fried and we lost all our data since it hadn’t synced. Hard to trust it now, especially after seeing others report the same issue.

I love it so far because it’s fits my personality and my needs.

Did store pickup, worked fine. After 2 weeks came home to a black screen and could not boot up . Hardly used it and put nothing on it. After trouble shooting with HP and best buy it still would not work. Lap top is under a warrenty but still best buy was charging 200$ to fix it and leave it with them for 4 days . I grabbed the laptop specifically for a training course im not at and im on the other side if the country so hands are tied. Just upset brand new laptop at that price stopped working so soon and the warrenty was no help and best buy charged 200$ to fix a laptop they sold me weeks prior . To send it back to hp would have been a month or two without it . Just a frustrating situation and feel like best buy is doing me dirty

It's a good laptop,however, the print on the keyboard is white against a fairly light grey keyboard makes it poorly too see the letters, numbers, etc.

Good purchase on a budget and graphics are clear. Easy to get work done.

Could not find the power button wish it was touch screen

Great everyday laptop with a large screen Solid performance for daily tasks like browsing, streaming, office work, and light multitasking. The Ryzen 5 7520U is fast and efficient, the SSD makes everything feel responsive, and the 17.3” Full HD screen is excellent for productivity and media. Battery life is good for its size, and the laptop runs quietly. Overall, a very good value for anyone looking for a reliable large-screen laptop. If you want a more casual, more technical, or more enthusiastic tone, I can tweak it instantly.

I purchased this as an affordable replacement for my mother as her old laptop couldn't support Windows 11 and was getting slow after about a decade of service. I'm typically not a huge HP fan, but this was on sale and in stock. All she uses it for is basic web browsing, email, and the occasional video streaming. For that, it works OK. If you have multiple programs or tabs open it does get a bit laggy. It can stream YouTube at 1080P smoothly, as long as you aren't doing anything else. If you have something else running in the background, you have to drop YouTube videos down to 720P or below or it will drop frames. Build quality for a low priced consumer grade laptop is OK. The battery life is good. I like that it uses a barrel connector/DC jack for charging, as those seem to hold up better and last longer than laptops that can only charge via USB-C. The cooling system seems decent. Even under load, the fan is barely audible, and the computer never gets hot to the touch. The only thing we wish it had was a backlit keyboard. I would have been OK with a $10 price increase to cover a feature that probably costs $1 or less to implement. The 512GB SSD is plenty spacious for the price. However, I believe the RAM on this laptop is soldered and can't be upgraded, so too bad if you want to upgrade it to 16GB down the road, which we probably would have done in a few years. In terms of bloatware, it does have some garbage on there from HP. No matter how often I remove the "Dropbox Promotion" it comes back. If I had more time I'd do a clean install of Windows, but for now, it is what it is. Oh, and they included "Omen Gaming Hub". What a joke, the only game you're running on here is maybe solitaire. At the end of the day, this is cheap basic laptop. As long as it lasts at least 5 years of basic usage, I will be happy.

I picked up this laptop at Best Buy recently, and so far it’s been a really solid purchase. It handles everyday stuff like streaming, browsing, and work tasks without any issues. It starts up fast, runs smooth, and the battery life has been better than I expected. The screen looks great, especially for movies and videos, and the keyboard feels comfortable to type on. I also appreciate that it stays pretty quiet even when I’m running multiple apps. If I had to nitpick, I’d say the speakers could be a little louder, and I wish the charging cable was a bit longer — but those are small things and haven’t really taken away from the overall experience. Overall, super happy with it. Definitely feels like I got my money’s worth.

Seems like a solid laptop so far, handles my needs perfectly. I like the larger screen and keyboard size - (old eyes). Lightweight and the battery lasts long.