Customer Ratings & Reviews

Excellent purchase the Best Buy is the better option

I purchased this because the salesman said it would do everything I needed it to, but he was wrong. I work on social media and constantly have Canva open with Google Docs, and 7-8 tabs with different social media platforms. The 8GB is not enough to navigate between tabs or edit videos without buffering and freezing. If you are just using it for basics like word docs and basic internet, it will do, but it isn't a real "work" computer. Negatives: No light up keyboard. Slow with multi-tasking. Pros: Large screen. Nice video quality from camera. Will do basic things. I am going to exchange it for one with at least 16GB and a light up keyboard. I didn't think I would miss that, but I do.

I tried another laptop from online store. It was slow and not even quite sure if it was brand new after checking reviews of store selling on the platform. I said thats it. Going back to my reliable favorite that I KNOW is a store with new items I can trust. Very happy with my new laptop.

Really good computer used it a lot and it works great

Great we needed a new computer more up to date so yes

This computer was just what I needed for home use. I just use it for the internet and excel, powepoint and word. Very affordable price and helpful staff.

It’s light weight, and performs like a dream, great.

I have no complaints just wish I would have done the insurance to be safe

Love my HP laptop and Best Buy. Great price service and sales people are very professional and helpful. I would recommend this Best Buy store in Lafayette,Louisiana to everyone looking for any product they sell.

It is an outstanding basic computer for home needs.

Bigger than I thought but exactly what I was looking for in a laptop

I like my new computer. xxxxxxxxxxxxxxxxxxxxxxxxxx

Smooth running,and quick very happy, Very happy with the Geek Squad and their freat customer service.

perfect!!! love the huge screen for a great price.

Reliable and works for what I need as I am a senior citizen

PERFECT PURCHASE! Exactly what I needed to get the job done.

I like it I used for do a small job and we’re good

I love love love this computer. It's a must buy, you won't regret it.

No touch screen. Trouble deleting with cursor. Keys are too sensitive Screen enlarges when unexpected Letters on keys difficult to see. Have to tap on hand symbol multiple times for iI expect bettert to respond and it goes back and forth with cursor.Terrible at filling in dots.

Happy with this purchase: perfect size, quick and efficient at a great price