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Customer Ratings & Reviews

$424.00
Save $205.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1450 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,450 reviews
  • Rated 5 out of 5 stars

    Had to upgrade my computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want a new computer but had to because of no future upgrades on my old one. Chris helped me in the store and helped me get one I can operate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value laptop if you need a large screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, but touchpad was frustratingly sensitive or non-responsive off and on during setup. Seems to have resolved itself now. Good value for money.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet doesn't connect every time I turn it on. I have to fiddle with it to get it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great laptop for a great price I only buy my electronics from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works as expected. Exceeds my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Buying was easy and shipping was fast. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, you make me feel relaxed. Thanks very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pick for my mom who needed something simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Have used HP laptops for years, and have never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sturdy computer with high quality video. The only thing I don't like is very small: the keyboard is very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desk top is very nice for that price and it was easy to install the webroot. I will purchase another soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the laptop. Great for what she needs it for and the customer service was great. Your employees as re amazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hp PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the screen size. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop great display worth the money I paid for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesperson did a great job answering my questions and I love my lap top

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow to start up, but overall no major complaints. Nice large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist/ Writer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous choice for me, Best Buy Associate Mikey was so very helpful find affordable Computer for my writing with great options & Storage!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift was for grandaughter she loves it. Was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. All i need to do light work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Big screen great price!! Overall great value and pricing!

    I would recommend this to a friend