Customer Ratings & Reviews

Perfect I received fast mail and easy payments. Thank you!

have not use it enough to rate the laptop. it a little slow turning on.

I would buy it again if I have to get another one.

Good computer, good price. Only had it briefly, but so far it seems to be a good product. HP makes good laptops.

Find this is exactly what I nedded i am able to learn the fundamental process

Loved the price and the efficiency. Also liked that the laptop had a number keypad.

Speaker cracks when listening to video, movies, zoom meetings without headphones, otherwise I’m happy with it

my wife loves it and it help her to her new online job.

Good laptop for the price. The only con I've found so far is the USB-C doesn't support an external monitor.

Liked my old HP much better. Real downside to me was finding out keys not illuminated. Functions pretty much the same. Was hoping for more.

Great value!!! Clear graphics with vivid colors. Very nice!

Love this news Laptop! All the features are just right for what I needed!

Basic laptop. Easy to set up. Highly recommend. Great sale.

My new HP laptop is great! Also The Geek Squad was very helpful in trouble shooting a few things for me.

Used customer support for this purchase and the guy I got on the phone was awesome!!

The only problem with this laptop is that you cannot upgrade the memory.

Owned this HP laptop for just over 3 months. Since the beginning the computer ran hot, would freeze the screen any time you'd do anything, and the speakers constantly poppped/crackled. I chalked it up to Windows 11 and it's update. Turns out the charging cable it came with was bad and any time the laptop was plugged in it would have those problems but when on battery they'd resolve. So had to buy a new charging cable/power supply. Cut to a few weeks later, and now my laptops touchpad has sunken into the computer and is in constant click mode so it selects everything making it impossible to actually click or use anything. I don't even use my laptop all that much for that to have happened. This has been one of the worst purchases I've made. For these issues to be happening on a new laptop is egregious. How it's gotten such good reviews is beyond me. Cheaply made. Poor craftsmanship. Unreliable. Welcome to 2025 where you overpay for poor merchandise. Look at a different brand if you want a somewhat better experience.

Was amazing the service. I like this store because they can help you everytime.

I didn't realize how large my laptop would be, I was more focused on the price.

Purchase was great. Computer works as described would definitely recommend.