Customer Ratings & Reviews

Haven't used much yet but seems to work fine , fast speed easy to set up. Don't care for windows 11 but you don't have a choice

This computer has amazing performance screen size is absolutely perfect and exactly what I need to complete my masters degree in school. I love the customization that I can do on the home screen which leads directly to the website that I need with just a click five out of five stars would highly recommend

Love this computer. Big screen. Very easy to use. Has good memory.

My HP laptop that I purchased worked right out of the box. I was able to get all my files from old computer. I use a wireless external keyboard and a wireless mouse as my 84 year old fingers have trouble with a touchpad! I did have to get a small hub to run my external keyboard. I also got my old HP printer to work! Overall, I am pleased with my purchase. The only negative comment is about the terrible phone service when trying to contact the store to speak to a sales associate! A person cannot be connected directly to the sales floor. What happened to the good, old-fashioned store operator? I do believe that you might sell a few more products if a person could get through to sales department without jumping through hoops! I was completely happy with the kind and helpful sales lady.

Bought this so I could do online classes. It's just right for my specific needs. The screen size is awesome. Watching videos is a blast. Decent resolution. Great speed and storage. I'm enjoying using my laptop.

This computer is much faster to open than my older one. I am happy with it. The size of the screen is easy to read too.

I love HP. I had my last laptop for 6 years before the battery life went out and was very slow. I purchased this about a week ago for day to day use and no complaints! I enjoy the screen size, battery life, when the fan is on its very quiet. Great audio and light weight so easy to travel to and from work with!

It served its purpose well. It has good keyboard handling, speed, and a screen with good resolution.

For a value priced laptop, you really get a lot of value. Great battery life.Huge screen great keyboard

I've had no major issues with this laptop, as its performance and battery life is great. I don't love the full keyboard setup, its awkward initially, but with time I have adjusted. The main reason why I got this laptop is for it to be my portable Linux device, and it seves that purpose well.

Very fast, and easy to use. Mouse pad is accurate to the touch. Large screen makes streaming very viewable

I bought this to replace my 8-year-old HP Envy when support for Windiows 10 was ending, the laptop wasn't upgradable, and I was on the verge of needing to replace the battery yet again. My new laptop feels pretty much the same as the old one. I love the solid state drive--SO much faster response than my old one. I like that it is slightly lighter in weight, but I miss having a built-in DVD player and SD card reader. At least I can still access those on my old laptop. I hope the new one will have better battery life and/or ventilation, but I won't know that for a while.

Works great battery is good and display it great .

THIS WAS THE BEST CHOICE LOOKING AT THE REVIEWS AND I AM VERY HAPPY WITH THE CHOICE I MADE. THIS WAS VERY EASY TO CHANGE INTO WINDOWS 11 FROM WINDOWS 10. AND THE PERFORMANCE CANT BE BEAT .BEST-BUY WAS THE BEST CUSTOMER SERVICE FROM THE BEGINNING TILL PRESENT. BEST-BUY IS TOPS ON ANYTHING ELECTRONICS FOR SURE,THEY HAVE THE BEST PRICES AND THEY BACK IT UP WELL THANK THE ENTIRE TEAM AT BEST-BUY. MY LAST DESKTOP FROM BEST-BUY LASTED 11 YEARS AND THEY WERE THERE TO HELP ALL THEM YEARS, WOW

Great upgrade from my 2014 HP laptop. Starts up quickly, and weighs so light.

Great looking laptop with a large screen. Keyboard has a solid feel and the and the computer is responsive. Ram and storage are good for most tasks. Excellent value for the sale price.

I love the laptop. It's huge but not bulky, very thin. It's fast and easy to use. The only thing I'm missing is the touch-screen. The but is for Windows crashing on it, making it useless two months after purchase. But HP is on it, and they're reinstalling everything as we speak...so

Excellent Laptop for school, light editing, & light gaming. Great build quality, long lasting battery, bright screen, relatively lightweight for its size. If you can find this on sale its an excellent laptop for the price.

The HP laptop offers a sleek design, impressive performance, and excellent battery life, making it a reliable choice for both work and entertainment.

Excellent Laptop. Like the large screen, yet lightweight. Graphics so clear and vibrant. Appreciated the product images to really see what I was purchasing. User friendly keyboard.