Customer Ratings & Reviews

I like it because it has a bigger screen plus the sound quality is good in it.

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Good price, meets requirements. Good speed, simple to operate

Great but needs to have a backlit keyboard. Very fast.

Had it for a month- so far there are no problems. Having 8 GB of memory makes this computer much faster than my old 4GB memory computer. I could watch videos with out any buffering, The only minor problem is that the keyboard has light white letters on top of grey making it hard to see.

The laptop is great. What isn't great is that I had to go round and round with the store and customer service and who knows who else to try to get a link or code or whatever to get the free 1 year Norton 360 protection on the laptop that was part of the bundle when I bought it. Never did get it.

Great laptop I got for a family member. Big screen. They like it and it's working well so far :)

Great costumer service! Better laptop for lower price

Really nice computer for a great price. Easy to setup and fast loading websites.

Very nice computer. Seems to be exactly what i need.

Easy and fast service< I already knew what I wanted, so the clerk was fast in locating the laptop I wanted.

this HP Lap top is an excellent buy. Love the 17" HD screen! This buy has been an outstanding value!

I had a difficult start with the computer, but that was because the manufacturer moved the on/0ff switches. Other than that wrinkle, it’s great computer.

Awesome price and all the features that Ineed. very light!

I am getting some minor static at time, and sometimes my comments section on videos/reels on FB are not aligned in sinc, I will have a row of responses to a previous post beside the next one. Also it is very hard to get the computer to come on sometimes after a charge. I would take it back to see if Geek Squad could help, but I have to rely on a neighbor for rides, and hate to bother them to go far.

Excellent price to replace older, similar HP laptop. Easy to set-up and connect to my HP printer. Highly recommend.

This is a really nice laptop. Lots of "bells and whistles" I'm still learning everything.

My fault for trying to save some money. It is slow sometimes video quality blurry as it buffers. Can't adjust the brightness automatically. Need to go to setting everytime, unless bedtime mode. Some weird reason touchpad randomly stops working. Lots of little things I miss trying to save a few dollars on this one. Will upgrade next time.

I love this laptop. I have 2 of them. I bought one 2yrs ago and then got another one for my fiance in 2025. Hp really outdoes themselves with their computers and they are on par with brands that are double the peice!

I bought this so I can sit in the living room and still have a big enough screen to read emails and do web searches. It's fine for my needs. It's starts quickly but does on occasion bog down when loading a page. For the money, I really have no complaints.