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Customer Ratings & Reviews

Your price for this item is $424.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1177 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,177 reviews
  • Rated 5 out of 5 stars

    2025 Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer but I am still getting use to all the difference from my Windows 10. The Best Buy people are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you get what you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Here's another 21 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With co pilot included it's cheap and user-friendly and do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike R.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on Sale and it is a Great Lap Top for under $400. We used Geek Squad to down load files and programs from our old lap top. They did a great job. Thanks, Mike R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop to daily things. It's a good deal thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for my needs. I use it for work, so it's not used as much as my personal laptop, but it's good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love HP laptops. Have always had good luck with them Best Buy answers all questions that i asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    screen and battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is getting screen type larger to be readable without the full screen freezing open. Also battery doesn't stay charged as long as my old laptop's did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Quality product at an excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this 17.3" laptop. Especially excellent for me since I'm a senior citizen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did. Best Buy helped in picking it out, switching things over. They are the very best help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" Full HD Laptop -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little early to review product but the help from the staff was fabulous and I think they gave good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my computer, after using it. The price also was vey good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top , plenty of disk space for all your internet needs. Can't beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runaway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente service at best buy and the best computer ever 10 chocolate i strongly recommend 10 of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit our needs perfectly. Size is ideal for us. Has all of the requirements we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and features .The picture is clear and vibrant and sound is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would consider a different model next time. Didn't notice that it didn't come with an ethernet plug in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for daily office use Large keyboard!

    I would recommend this to a friend