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Customer Ratings & Reviews

Your price for this item is $424.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1177 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,177 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this buy from Best Buy. Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matched the price or even a bit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable computer, for simple use, not for gaming or design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newly purchased laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an HP laptop but extremely satisified with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Very smooth operation. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Sleek, dependable, a must buy! It definitely met my standards!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good pc it’s not great but it does what you need it to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased at Best Buy. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality.Perfect size .Great price.Does everything I need .One of my best purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No lighted keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a plug in light to illuminate the keyboard for night use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just alright. Lacks a lot. Honestly my 2011 MacBook Pro runs better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work computer. A little too big but does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the easy program nothing fancy. e mail google news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school and church business. I have enjoyed the HP laptops. This is actually my fourth one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a graduation gift for my nephew, he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent at casual gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, speaker quality could be better, already started crackling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy,is the best when it's computer, Shop at best for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer does what I needed it to do for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work computer for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for working from home. She has had nothing but great things to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the Memory - 8GB, AMD Ryzen 5, and the 512GB SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer works much faster than my old one. I had my files transferred & everything was recovered.

    I would recommend this to a friend