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Customer Ratings & Reviews

$424.00
Save $205.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1450 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,450 reviews
  • Rated 4 out of 5 stars

    no instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't come with instructions. So far that's the only draw back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP pc review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall value and fits the needs for general computing. Best Buy made it easy to compare different models of pcs and this was the best overall computer for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service from Best Buy had the laptop delivered to my house in one day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Priced appropriately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced appropriately. Lots of extra software that has to be installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for office work. The only drawback was the rigid set up protocol with no way to access the desktop unless you signed in. Setting up for a new employee was more complicated than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was worth every penny. Does all it should. Picture is excellent and the sound ain't so bad either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this for my daughter, and she is pretty happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I have found an everyday use for this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this laptop because it was closest to my previous laptop that didn't work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop works just fine for business use. The look and feel is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy to setup. Just took awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with only one issue Microsoft Office will not recognize my e-mail address. I need to get my e-mail through my webmail subscription instead of the Outlook subscription which I paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted for an amazing price!! Same day service. AWESOME experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ryzen vs. Intel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had a short time. But using Ryzen has been a little hard to get use to after using intel. The verdict is still out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to learn how to use my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old and I need a computer that is easy to use and read. I'm very happy with my new machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my new laptop! It just takes a little getting used to the keyboard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product have this laptop for my wife and she love it so we are buying it for are sone for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt a very good value for money. Liked it as a whole

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features for the price, battery life is shorter than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very reasonable price! Also the spec is beyond basic level!

    I would recommend this to a friend