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Customer Ratings & Reviews

$424.00
Save $205.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1450 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,450 reviews
  • Rated 5 out of 5 stars

    my laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp is quality computer maker and purchase from best buy was simple and easy .recieved laptop the next day!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Its alright as long as its only for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for work/ business, dont get for gaming however. I only wanted to play roblox, nothing else, and the thing sounds like its going to blow up and runs insanely slow. Super disappointing especially since it claims to be compatible for gaming when it cant run ONE download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! Great for students in grade school or college/university.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is a very advanced machine ! I am impressed with it’s design and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick the Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s fast. The service was fantastic Will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent in store help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a solid laptop. Wish it had a little more memory, but it is working for my school stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple for surfing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase to replace an 18-year-old laptop that was at the end of its life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up great and enjoying finally having some decent speed. Beautiful graphics. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. The only con I've found so far is the USB-C doesn't support an external monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Hard drive failed <3 months. Awaiting HP next step

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed less than 3 months after purchase. Returned to Geek Squad and will see how HP will handle the warranty issue. In addition, there had been continuous issues with the trackpad with the left click sticking regulary. We will see how HP handles the warranty claim. I previously had a good opinion on HP. TBD depending on their next steps. Regardless, high marks for Geek Squad. Their folks are top notch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good price. Only had it briefly, but so far it seems to be a good product. HP makes good laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meu novo computador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good muito bom mesmo amei,pode comprar sempre na loja muito jus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional replacement. Operation smoothly & more functionality than my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement to my previous that wasn't able to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Super fast, love the screen size! Great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for students & affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for the price. I’m a full time student and have had no issues so far. Battery life is not that great though, keep charger on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fit for what we needed. We are using for our accounting team.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Piece of JUNK Including bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK!! Had this laptop for only 2 months. Hard Disk failed. BestBuy giving me a whole bunch of crap on how I need pay extra money to get it diagnosed when I actually bought an additional 1 year extended warranty. Closing the bestbuy account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is going well and no issues. I bought it for a gift.

    No, I would not recommend this to a friend