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Customer Ratings & Reviews

$424.00
Save $205.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1450 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,450 reviews
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works perfect without breaking the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i need for my entertainment and personal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 512 SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not blazing fast. But fast enough for most applications for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working just fine. Everything so far is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Excellent choice for the price and my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, at the price point. Just good enough for my grandma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary good computer for the pirce i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking laptop has been working very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it. Good laptop under 400$. No complains as such.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad purchase, only 2 months and hard disk broke.. i only used two times, the only positive it was that the fabricant return me a credit to buy another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just alright. Lacks a lot. Honestly my 2011 MacBook Pro runs better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse pad issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Nice laptops but the mouse in the first one didnt work out of the box. Returning it was easy at Best Buy. The new ine worked for about a week amd the same issie came up so i just returned it. The touchpad has issues in this design and meeds addrressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect laptop for the casual user great for any age

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like the build or the screen. It seemed like a good intermediate laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. I’ve only had this about 2 months and the screen will occasionally freeze and I have to complete a hard reboot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is OK, support seems non-existent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not (cannot) get any setup help (with facial recognition login) from "support". I called and was never able to get a person. I opened a ticket online, received a case number from HP 3 weeks ago, but have received no contact thereafter.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Run from it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive crashed after SIX days. Had to return it and get another laptop. Did not get another HP. Geek squad was very nice but a new laptop should not have went bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Still learning the technology that is new to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - do not buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop! DO NOT BUY! Didn't work since day one. Speaker is bad, lots of crackling sounds. Because it was a gift purchased for Christmas Best Buy would not accept a return since out of the 30 day window. And HP, after multiple calls to support, was not able to resolve the issue either. They wanted me to pay for premium support (why would I do that for a brand new laptop?!) Junk. Very disappointed in Best Buy and HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    limited wifi range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has less wifi range than my 3 year old laptop despite upgrade to maximum range. Best Buy did not upgrade range when I requested help. Works well when sitting directly on wifi. Very disappointed when compared to 3 year old laptop.

    No, I would not recommend this to a friend