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Customer Ratings & Reviews

$424.00
Save $205.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1451 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,451 of 1,451 reviews
  • Rated 4 out of 5 stars

    decent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, but didn't check speed before buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for small business needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for the money! I just started a small online business and needed a laptop for everyday use and this has been great so far. I use an wireless mouse and keyboard so I can't really review the mouse pad and keyboard. It does just great for under $400

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for a student is fast and big to make studiying easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for the price. Cannot upgrade ram.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is you average run of the mill cheap HP laptop. Nothing fancy. Build quality is good, it doesnt feel flimsy. I bought this because in the Q&A an HP representative answered a question saying yes the ram is upgradable. It is indeed not upgradable. I took off the bottom shell and the ram is soldered on and there's no slot to add an extra stick of ram. There's only 1 nvme slot too. Who gives a laptop 8gb of ram in today's world, that's barely enough to browse the internet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would be 5 stars, if it weren't for one thing...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love just about everything! Not a fan of the print on the keyboard rubbing off though. Hadn't even typed much and the keys aren't that solid white anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent computer`s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent computer , price and service!!! i bought 2 at the price of 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to me, bigger is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, hoping this laptop will be with me for a while. Doing more testing of it next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gif

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely thrilled with my new laptop! From the moment I powered it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hewlett Packard has always been a great product. Could beat Best Buy’s price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life is not great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the laptop in a lot of ways, but the battery life is not good at all. I can charge it before a lecture, and the power saving mode comes on before lecture is over. Also, the mousepad started sticking right after I got it out of the package.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy. Going to return mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, tried to play a video for a celebration of life and it kept shutting down. Very disappointed

    No, I would not recommend this to a friend