Customer Ratings & Reviews

Works great. Lightweight, easy to handle. Large screen.

Bought this for my 14 year old. It has been the best purchase. She loves it. The screen is large and it runs great.

The HP Laptop works great. Windows 11 works fine on it as well as Norton Antivirus. I bought it for retro games (I love Sim City and Wolfenstein via Gog) and word processing. The Best Buy price that I paid was $319. That cannot be beat. It took me less than 15 minutes for the Best Buy salesman to show me the computer, match it to my intended uses and purchase it at Christmas time (a Christmas present for myself). Best Buy was the best here.

This product is sleek and exactly perfect size. I was doubtful at the onset, but it has proven to be what I needed. The Best Buy Rep. answered all my questions, thorough in his answers and reassuring it was a great purchase.

Really good laptop very recommended, its very portable too

What an improvement over my old laptop. I don`t have to wait for it to load forever . It is an all around great computer for my needs. Very happy with this laptop . Thank you Best Buy, for showing me this one over a different one I had picked out at the store. just yesterday I printed something from it which my old one never did.. So happy with my purhcase. A big shout out to the sales person. Thank you

Amazing computer. Love the screen size. It works well for school!

This product exceeded my expectations, it has a large screen, large buttons, and the speed is more than adequate for my needs.

My HP laptop that I purchased worked right out of the box. I was able to get all my files from old computer. I use a wireless external keyboard and a wireless mouse as my 84 year old fingers have trouble with a touchpad! I did have to get a small hub to run my external keyboard. I also got my old HP printer to work! Overall, I am pleased with my purchase. The only negative comment is about the terrible phone service when trying to contact the store to speak to a sales associate! A person cannot be connected directly to the sales floor. What happened to the good, old-fashioned store operator? I do believe that you might sell a few more products if a person could get through to sales department without jumping through hoops! I was completely happy with the kind and helpful sales lady.

Very nice laptop with a beautiful large screen.. It’s was the perfect gift. Easy to set up and it’s works amazing.

I love HP. I had my last laptop for 6 years before the battery life went out and was very slow. I purchased this about a week ago for day to day use and no complaints! I enjoy the screen size, battery life, when the fan is on its very quiet. Great audio and light weight so easy to travel to and from work with!

It's a good laptop for what we needed. It won't hold lots of programs or tons of files, but it will handle the light load of a few documents a week, checking email, and internet searches that are needed in our office. Large screen, has a full keyboard with number pad. I would like a few more USB ports but it is sufficient.

This computer has amazing performance screen size is absolutely perfect and exactly what I need to complete my masters degree in school. I love the customization that I can do on the home screen which leads directly to the website that I need with just a click five out of five stars would highly recommend

We have laptops that have windows 10 on them. I understand that it will be discontinued as of October so we decided to replace them. These are great laptops so far. I was use to a touch screen but I added a mouse and I now am use to that. I am very happy with the speed and memory it has. I purchased two of them because the price was so reasonable. My hubby uses his daily and I use mine occasionally. I am not finding anything I don't like about it. It is a little bit of a learning curve to get use to the windows 11 vs windows 10 but I'm getting there. I mainly use mine for search and paying bills and printing stuff out.

Excellent computer. My wife really enjoys how fast it works and as we are older loves the screen.

I love my laptop. It makes my life easier.it is fast and the screen is large. The clarity in the picture of the screen is beautiful. It’s the best computer I’ve ever had.

Love this lap top. Its very fast it powers up quickly and has a long battery life

It is so fast..and the monitor is larger than what I had. It is great

Love the large display. Fast response and good battery life. Perfect for what I need.

Got this on sale for $300 off! It has excellent battery life and nice graphics. It's pretty fast too. HP makes a good product.