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Customer Ratings & Reviews

$448.00
Save $181.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,491 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and it works great! The speed is much better also

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is incredible big and it runs fast, pretty good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and has no issues! I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and helpful computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needed this computer for school work, and, of course, for games. It has proved to be very helpful for both areas of his life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H-P laptop, a timeless buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! I've found H-P to be the most reliable and long-lasting brand available. My previous personal laptop was an H-P from 2000, It had to be retired this year (2025) because its CPU and storage weren't able to keep up with the speed and ginormous amount of storage needed for today's programs. Otherwise, that faithful laptop was still working at capacity. So impressive. I've had this one for 1 month and it's been a dream to work on. P.S. I had to kick out McAfee security s/w that came with it in favor of Webroot which I've learned to trust. and the Geek Squad loaded my old laptop's image for me - saved me a load of time. The imaging occurred fast and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for day to day work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for my needs, the task bar management makes it easy to find everything i use day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this lap top. While I haven’t had a lot of time to use it yet. It’s the greatest buy I’ve made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Big screen and sleek. Works great. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall but just wish it had light up keyboard other than that solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for every day use and definitely worth price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the wide screen and Light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything perfect laptop is very fast and holds a very good charge

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. i like the larger key board buttons and large screen for senior citizen usage. I would recommend this to all my friends and I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father in law gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for the father in law so he can do his bills online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale, $250.00 off. Great, fast, powerful machine. At full retail price, it would be a Great buy. I had been using a Dell with AMD 8 and Windows 10 & a terabyte hard drive with 512 ram for eight years and it has been a work horse but needed to be replaced. I Love the new HP.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Would recommend it if you're on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great laptop, has been able to do most of the tasks i purchased it for. Love the screen size and its able to run a few games on it as well, which is an added bonus. Would definitely recommend it if you need a nice budget friendly laptop for general productivity and light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. Does everything she is looking for it to do for beeds

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veery happy with new computer, speed, visual, accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat this for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat this for the price. Great way to get parents/wives on win11 for paying bills and checking email

    I would recommend this to a friend