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Customer Ratings & Reviews

$543.32
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Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,493 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. For the price I got it for I was pleasantly surprised at its speed and power. Runs all my work applications and multiple tabs seamlessly. I also play games on it and have had zero problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP-17.3" Full HD Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it has a bigger screen plus the sound quality is good in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. very reliable so far. I run my excavation business with it, and it hasn't let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its So cool. I love it I use it everyday and it goes very fast

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Happiness is a computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger screen and how quickly the computer moves through the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sturdy computer with high quality video. The only thing I don't like is very small: the keyboard is very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    over all great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it much but it seems to be great. From ordering to pick up everything went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist/ Writer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous choice for me, Best Buy Associate Mikey was so very helpful find affordable Computer for my writing with great options & Storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the laptop. Great for what she needs it for and the customer service was great. Your employees as re amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, meets requirements. Good speed, simple to operate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. What isn't great is that I had to go round and round with the store and customer service and who knows who else to try to get a link or code or whatever to get the free 1 year Norton 360 protection on the laptop that was part of the bundle when I bought it. Never did get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as advertised. It works for everything I need, whether it is office related or personal. The only thing I do not like (or have not gotten use to) is how large the screen is. If I were to order again, I would look more toward a 15 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop and great price on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but needs to have a backlit keyboard. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desk top is very nice for that price and it was easy to install the webroot. I will purchase another soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a sdgsfd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fdz sfd sdzxf awesdg wraegdvwraegd ergdawesdf efavw esdcfg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Have used HP laptops for years, and have never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Buying was easy and shipping was fast. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great laptop for a great price I only buy my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jack ewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP broke down after 13 years of service. Love the new one I picked at Best Buy. They moved all my info from the old computer to the new one, Mr. Castro was very helpful to show me how to use the new computer with its new features which I was very grateful .

    I would recommend this to a friend