Customer Ratings & Reviews

My HP laptop that I purchased worked right out of the box. I was able to get all my files from old computer. I use a wireless external keyboard and a wireless mouse as my 84 year old fingers have trouble with a touchpad! I did have to get a small hub to run my external keyboard. I also got my old HP printer to work! Overall, I am pleased with my purchase. The only negative comment is about the terrible phone service when trying to contact the store to speak to a sales associate! A person cannot be connected directly to the sales floor. What happened to the good, old-fashioned store operator? I do believe that you might sell a few more products if a person could get through to sales department without jumping through hoops! I was completely happy with the kind and helpful sales lady.

Very good product. Easy to use with the 17.3” screen.

We have laptops that have windows 10 on them. I understand that it will be discontinued as of October so we decided to replace them. These are great laptops so far. I was use to a touch screen but I added a mouse and I now am use to that. I am very happy with the speed and memory it has. I purchased two of them because the price was so reasonable. My hubby uses his daily and I use mine occasionally. I am not finding anything I don't like about it. It is a little bit of a learning curve to get use to the windows 11 vs windows 10 but I'm getting there. I mainly use mine for search and paying bills and printing stuff out.

love the computer. I purchased it for my 91 year old father..and he is doing very well with it. The larger screen is very helpful for him. Excellent product...

Love my new laptop ! It’s fast, awesome color & so easy to adapt to . Also, great job by Geek Squad transferring all my files over from my old laptop ! It was a win, win purchase !

Love this laptop. Good quality, nice large screen with great display. Good features.

Awesome laptop. Big screen with great color. Speed is incredible . Price well I got on a flash sale and my husband was amazed at the deal.

This computer has amazing performance screen size is absolutely perfect and exactly what I need to complete my masters degree in school. I love the customization that I can do on the home screen which leads directly to the website that I need with just a click five out of five stars would highly recommend

This product is incredibly amazing. It is super fast and the battery life is amazing, I am blown away by its performance and capabilities. Definitely better the my old computer ❤️

Great looking laptop with a large screen. Keyboard has a solid feel and the and the computer is responsive. Ram and storage are good for most tasks. Excellent value for the sale price.

I've had no major issues with this laptop, as its performance and battery life is great. I don't love the full keyboard setup, its awkward initially, but with time I have adjusted. The main reason why I got this laptop is for it to be my portable Linux device, and it seves that purpose well.

Great laptop that was within my budget. It is very fast, as I use it to run my DJ software, which requires quick responses to input. The graphics were a little jumpy, but it seems to have improved with the latest Windows and graphic driver updates. I have always been impressed by AMD processors after years of gaming.

This product is sleek and exactly perfect size. I was doubtful at the onset, but it has proven to be what I needed. The Best Buy Rep. answered all my questions, thorough in his answers and reassuring it was a great purchase.

Very satisfied with this laptop. Easy to navigate.Large screen makes it easy to use.

Got this for my son birthday lastyear. And you know kids come with brutal complain.... With this I never hear a negative comment or complain so I am happy with the product

Works great battery is good and display it great .

Incredible value! Huge screen, lightning fast & able to handle both personal & light design work without lagging or slowing down.

The HP 17.3” Full HD Laptop (Ryzen 5 7520U) is a solid everyday laptop that delivers more than expected. The large, clear display is perfect for multitasking, schoolwork, and streaming. Performance is smooth thanks to the Ryzen 5 processor, 8GB RAM, and fast 512GB SSD, with quick startups and no lag during daily use. The keyboard is comfortable, the design looks clean and modern, and it runs quietly. Overall, this laptop offers excellent value for anyone who wants a reliable computer with a big screen. Highly recommended.

Very pleased with new laptop--fast speed, sharp picture, fits all my computer needs. Also, must compliment Ani, the Best Buy staff member at the San Francisco store, who was so patient, helpful, friendly, and super knowledgeable in helping me find what I was looking for and making the right choice of all the options presented.

This was a gift and she relayed to me how much she loved it, the ease of setting up, not bulky and impressed with its speed