4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$495.00
Save $134.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,620 reviews
  • Rated 5 out of 5 stars

    Back to the Future!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I am very pleased with the laptop. It was purchased to replace an older Dell that was used for database work running a Senior Men's golf League. The old cpu did not have a SSD and obviously a slower processor. It would take forever to start up and update, as well as access the database information. The new laptop startup is very quick, immediate response to database inquiries, and a 17" monitor. The only downfall is the fact that it only has 2 USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I wanted in a laptop, the speed and overall efficiency of this product is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer. The battery life is outstanding and it is very fast on loading Turbo Tax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could do online classes. It's just right for my specific needs. The screen size is awesome. Watching videos is a blast. Decent resolution. Great speed and storage. I'm enjoying using my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It makes my life easier.it is fast and the screen is large. The clarity in the picture of the screen is beautiful. It’s the best computer I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old. It has been the best purchase. She loves it. The screen is large and it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations, it has a large screen, large buttons, and the speed is more than adequate for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5 Excellent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for school, light editing, & light gaming. Great build quality, long lasting battery, bright screen, relatively lightweight for its size. If you can find this on sale its an excellent laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP! Runs great. Perfect for what I needed it for! Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got literally the “best” buy/deal on this computer! I needed a new one for work and this matched my IT dept requirements. I went back to HP after having a Lenovo that was soon to be outdated. Easy to set up, fast, nice big screen, light weight, perfect for my needs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and best store experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop works great. Windows 11 works fine on it as well as Norton Antivirus. I bought it for retro games (I love Sim City and Wolfenstein via Gog) and word processing. The Best Buy price that I paid was $319. That cannot be beat. It took me less than 15 minutes for the Best Buy salesman to show me the computer, match it to my intended uses and purchase it at Christmas time (a Christmas present for myself). Best Buy was the best here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with a beautiful large screen.. It’s was the perfect gift. Easy to set up and it’s works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this hp laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the overall performance of the hp laptop is perfect for me , 8GB memory, 17.3 screen, the IT staff setting it up was very patient and helpful, I am using this for my work projects, itemizing for tax projects and sending all emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3″ Ryzen 5 Laptop for Everyday Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong everyday performance: Ryzen 5 handles web, office, streaming, even light creative work smoothly. Large 17.3″ screen for productivity and multimedia with anti‑glare for easier viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase! The larger screen size is perfect for me when I am checking my daily emails. It's slim & lightweight, making it easy for me to take with me when I need to move from one room to another. The keyboard is comfortable to use when writing reviews!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality laptop from HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $300 off! It has excellent battery life and nice graphics. It's pretty fast too. HP makes a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an improvement over my old laptop. I don`t have to wait for it to load forever . It is an all around great computer for my needs. Very happy with this laptop . Thank you Best Buy, for showing me this one over a different one I had picked out at the store. just yesterday I printed something from it which my old one never did.. So happy with my purhcase. A big shout out to the sales person. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3" Full HD Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen was the right choice for me. It is light so easy to transport. Performance speeds are good enough for me as I am retired and don't use it for work or meetings. I am very pleased with my new HP 17.3' Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin to win

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer for the money. Got it on sale for almost half off. Large size and very thin. The battery life is a horrible tragedy but I use it at home so thats not an issue for me. 45 minutes of surfing the internet and I'm almost at 50 percent battery life. That aside, great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. My wife really enjoys how fast it works and as we are older loves the screen.

    I would recommend this to a friend