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Customer Ratings & Reviews

$495.00
Save $134.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1622 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,622 reviews
  • Rated 5 out of 5 stars

    Appreciation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone very helpful and friendly. Very clean place. Very professional. And my laptop works great. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hplaptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right fit for me. And what makes it even better is that I am a member of the GEEK SQUAD. If I have an issue, the squad is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy computer nice big screen with a with a clear picture. easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has everything i need in a computer. The display is nice and big with vibrand colors and comes with everything i need except a mouse but thats ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Clean, large screen. Easy to use because I am a senior and technology is not easy for me. It is very sensitive. It will add many extra characters if you don't watch your fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my son loves this new computer. my son can do his homework, internet and play games, it not slow at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store representative helped me find what I needed not the biggest the best and the most expensive he listened to what I use my computer for and since I have gotten it home it is exactly what I needed The computer is easy to use no complicated ways to set it up it's absolutely fantastic for a senior citizen to use this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former laptop was in need of replacement, and the unit I purchased was a perfect replacement. The HP product with the larger screen and large memory size should last me for many years. The price was an amazing offer also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and the speed it does everything I need it for I love my HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review of HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Still trying to get settings right. Better than the Lenovo Yoga laptop I purchased from Best Buy. That thing NEVER worked/works at the house, ONLY when I take it to Geek Squad in-store does it work seamlessly. Like taking the car to the shop….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP 17.3 inch laptop for personal use to replace an old unit. I am impressed with the speed of start up. The battery maintains charge well. But I have not used it for an extended amount of time yet. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Ryzen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could compare it to my previous computer I would definitely say its an upgrade. My computer is faster and processes information faster and i like the specs as well. I am able to still play games without having an NVIDIA card. I love this computer and will definitely buy another soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the speed is great. I love the large screen. Much easier to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOPS ALL THE WAY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy at Best Buy is TOPS!! Especially my new Samsung A36 and the greatservice too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have touch screen capability. Otherwise it's a nice lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The system runs quickly, the video is excellent. I thought I needed more memory but it handles my habit of having multiple windows open at once smoothly. This is a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LIKE for LIKE LAPTOP REPLACEMENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one I had exactly like it . my dog jumped up on the table and knocked over a drink and it covered my other laptop. Needless to say, was done for after that. I was very happy with that laptop. it did everything I needed it for. I was very happy that I found the exact one to replace it. absolutely no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geezer review of laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine and quick basic machine - 17 inch screen for geezer viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I'm not a major gamer, just needed a replacement for my old laptop that was no longer able to be updated. I am able to play the games I enjoy as well as do the household business activities I need to accomplish with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good basic gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I bought it for basic steam games and paying my bills. Very fast

    I would recommend this to a friend