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Customer Ratings & Reviews

$495.00
Save $134.99
The comparable value is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1622 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the product's overall performance, with many noting its nearly perfect functionality. They also appreciate the great screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,622 reviews
  • Rated 5 out of 5 stars

    Great office portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a simple use case like administrative work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Big display. Not terribly slow for normal everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is working perfectly, and the geek squad transferred all my data without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the miney

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very few things it can’t do. Extremely light to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Simple and efficient, plus the ease of use is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to store data, superb and feature focused graphics. The look is amazing. The size of the laptop helps with my eyesight as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second computer. I love it. It is fast and it does everything I need it to do. It is thin and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for my desktop computer when Microsoft would no longer support Windows 10. I didn't need anything super fast or with loads of storage as I only use it for simple searches and reading my email. This fit the bill. Easy to set up and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this laptop. It works amazing and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is massive and it is a quick computer. I’m enjoying using it for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great! like I how I expected it. It is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, exactly as descripted, nice large screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! A big screen and bigger key pad that has a light touch. Everything is faster and smoother. The clarity on the screen is perfect and the audio was so much better than my old laptop - meetings are so much better now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Screen is huge and the graphics are great. Using primarily for my small business, and have streamed with it. Speakers and sound are good, picture quality excellent. Shipped very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Highly proficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop with upgraded screen size! Wirks well for most applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newbie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with my new laptop. It is quick, touch screen and pretty fast so really like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top is awesome.. salesperson was great! I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I've made this year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was just what I needed. Recently retired, I needed a computer to keep up with the day-to-day and pay bills. The processing is fine. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. Comfortable off the first try. It’s a little heavy but I don’t plan on traveling with it. The screen size is awesome. Mostly, I just want to thank the salesman, Larry, for being so helpful and knowledgeable.

    I would recommend this to a friend