Customer Ratings & Reviews

Great product. Fast response. No issues so far. Great customer service.

Everything is okay there's no damage it works perfectly

I like it just wish the keyboard light up and I could lock the screen otherwise it’s cool

Working well, now. Had to call the 800 number for help once, though. They were nice, and listened and diagnosed the problem, and fixed it. Simply lost the blue tooth connection. No idea why... it just happened. I hope that it doesn't happen again.

Very acceptable in all appropriate indicators and without any exceptions at this time!

Perfect for my use…a great value… specifically normal, juicy excel… Taxes, etc.

Great laptop, great features, 3rd one I've bought over the years

Very nice, efficient and fast laptop good for school and business works

I have had the computer since the beginning of July. It was easy to set up and is easy to use. I got it on sale as the deal of the day that makes the price so worth it! If you need a good dependable everyday computer I would recommend to at least give it a look as you shop.

Computer is great for my needs, the task bar management makes it easy to find everything i use day to day.

I am very pleased with this product. i like the larger key board buttons and large screen for senior citizen usage. I would recommend this to all my friends and I have.

Nice large screen, but you will need to get an office program as it does not come with it. You get a 5 day trial.

WORKS THE BATTERY LIFE IS GREAT AND SPEED NOT BAD EITHER

Working in IT I should have been a bit more skeptical. HP consumer laptops don't last. We bought the laptop as HP is the only brand at Best Buy that offers a 17.3 screen. The price was great at $375. Had to return it after only one month. My wife booted her laptop and was presented with a HD not found message. Boxed it back up and returned it. Kudos to Best Buy store in Federal Way and the nice customer service return desk person as they were very kind and processed the return quickly and with no hassle.

I was looking for a large screen laptop and this one fit that purpose perfectly. I was very easy to move all my favorites to this one. It will fulfill all my needs as I am senior (age 75) and I could not be happier with this laptop. The fact it is a HP is just a bonus.

good for daily normal work especially for students for doing assignments

Honestly a really good laptop! It works extremely well and was a great price! I got it to do a variety of different things such as light gaming, modeling, using the internet, and much more and it works perfectly for all of that! Highly recommend if you’re looking for a nice affordable laptop that offers a lot!

My grandson needed this computer for school work, and, of course, for games. It has proved to be very helpful for both areas of his life!

Delivered on time works great would buy again Great

Grandpa is not tech-savvy and is confused by his iphone. He wanted a simple computer to check his email and stocks once a day. This laptop does the job at a faster speed than expected, and is not too intimidating for him to use. He has not tried to watch videos or play games.