Customer Ratings & Reviews

Fast, crystal-clear display, all around good buy!!

Purchasing experience with your agent was outstanding! Found an appropriate laptop and printer at a fair price. Also signed up for Geek Squad service. I look forward to a great relationship with Best Buy !

Very good deal with good specs for the price. Very big screen too.

Other than the fact that I hate windows 10 and 11 it is a great computer.

Smooth running,and quick very happy, Very happy with the Geek Squad and their freat customer service.

This is everything I needed, It's perfect for my needs.

I am satisfied with this product. It does what i need it for

Great laptop! Price and specs are reasonable. Service was great!

Had to upgrade to Windows 11. I once again purchased a HP laptop based on past computer performance. Fairly easy transition from the old to the new.

Great buy! Good price. Just what I needed. Easy to set up.

Easy to use, easy setup. Good for the size in the price of the computer. I've only owned HP laptops, and I will continue getting hp. The quality is that good.

Only had this a short time, but so far it fits my needs. Will have further review after It's been in service a bit longer .

It isn't the fastest computer I have owned. 50% of the time if I am watching Netflix with nothing else open and the fastest WiFi Infinity offers, it lags. I like the larger screen than my old laptop but performance wise the old one beats it hands down. I should have waited until I could afford a better laptop.

Purchased this new laptop. Had a really knowledgeable sales person who showed me the different features of a couple of different brands of laptop computers. I prefer the Hp products and after looking at this laptop it was an easy descion . He also mentione that this model might be on sale. So I made the purchase. Am not that computer friendly but kept looking for any sales and it went on sale. Made another trip to Mankato And visited with a Best Buy agent and received a nice refund on this purchase.

Everything works good! I am fully satisified with this product.

Awesome performance at an affordable price. Highly recommend!

Love my new laptop. The employees at Best Buy are very knowledgeable & helpful

Great upgrade from my 2014 HP laptop. Starts up quickly, and weighs so light.

A decent laptop for the price paid. The size makes for a good visual although a bit large for traveling.

This a replacement for same size and brand. Had to replace due to Windows 11 incompatibility. This model is much faster and has better, brighter screen.