Customer Ratings & Reviews

Just needed a simple laptop for home schooling and this is perfect for it and good price on sale.

Did store pickup, worked fine. After 2 weeks came home to a black screen and could not boot up . Hardly used it and put nothing on it. After trouble shooting with HP and best buy it still would not work. Lap top is under a warrenty but still best buy was charging 200$ to fix it and leave it with them for 4 days . I grabbed the laptop specifically for a training course im not at and im on the other side if the country so hands are tied. Just upset brand new laptop at that price stopped working so soon and the warrenty was no help and best buy charged 200$ to fix a laptop they sold me weeks prior . To send it back to hp would have been a month or two without it . Just a frustrating situation and feel like best buy is doing me dirty

My good laptop, I use it for my daily work and I love it very comfortable

It's a good laptop,however, the print on the keyboard is white against a fairly light grey keyboard makes it poorly too see the letters, numbers, etc.

Good purchase on a budget and graphics are clear. Easy to get work done.

Could not find the power button wish it was touch screen

I got my product within a week. Just as mentioned on their website, I got my product safe and sound and fully protected. Just as they have described, I got it and everything is functioning example software, office package and other app were smoothly functioning. I am using it at my university for my regular college work, and it can handle heavy statistical software and has no issues loading data. A bigger screen is great while working with numbers. The only thing I dislike is that it is a bit heavier than I thought, but since I am using it more like a desktop, I don't make it an issue.

I purchased this as an affordable replacement for my mother as her old laptop couldn't support Windows 11 and was getting slow after about a decade of service. I'm typically not a huge HP fan, but this was on sale and in stock. All she uses it for is basic web browsing, email, and the occasional video streaming. For that, it works OK. If you have multiple programs or tabs open it does get a bit laggy. It can stream YouTube at 1080P smoothly, as long as you aren't doing anything else. If you have something else running in the background, you have to drop YouTube videos down to 720P or below or it will drop frames. Build quality for a low priced consumer grade laptop is OK. The battery life is good. I like that it uses a barrel connector/DC jack for charging, as those seem to hold up better and last longer than laptops that can only charge via USB-C. The cooling system seems decent. Even under load, the fan is barely audible, and the computer never gets hot to the touch. The only thing we wish it had was a backlit keyboard. I would have been OK with a $10 price increase to cover a feature that probably costs $1 or less to implement. The 512GB SSD is plenty spacious for the price. However, I believe the RAM on this laptop is soldered and can't be upgraded, so too bad if you want to upgrade it to 16GB down the road, which we probably would have done in a few years. In terms of bloatware, it does have some garbage on there from HP. No matter how often I remove the "Dropbox Promotion" it comes back. If I had more time I'd do a clean install of Windows, but for now, it is what it is. Oh, and they included "Omen Gaming Hub". What a joke, the only game you're running on here is maybe solitaire. At the end of the day, this is cheap basic laptop. As long as it lasts at least 5 years of basic usage, I will be happy.

Great everyday laptop with a large screen Solid performance for daily tasks like browsing, streaming, office work, and light multitasking. The Ryzen 5 7520U is fast and efficient, the SSD makes everything feel responsive, and the 17.3” Full HD screen is excellent for productivity and media. Battery life is good for its size, and the laptop runs quietly. Overall, a very good value for anyone looking for a reliable large-screen laptop. If you want a more casual, more technical, or more enthusiastic tone, I can tweak it instantly.

I picked up this laptop at Best Buy recently, and so far it’s been a really solid purchase. It handles everyday stuff like streaming, browsing, and work tasks without any issues. It starts up fast, runs smooth, and the battery life has been better than I expected. The screen looks great, especially for movies and videos, and the keyboard feels comfortable to type on. I also appreciate that it stays pretty quiet even when I’m running multiple apps. If I had to nitpick, I’d say the speakers could be a little louder, and I wish the charging cable was a bit longer — but those are small things and haven’t really taken away from the overall experience. Overall, super happy with it. Definitely feels like I got my money’s worth.

This is my 5th HP laptop. I am retired and use it for the internet, shopping, finances and email. Just perfect for my needs. Large very clear display. As fast as I would ever need. I have found HP computers to be totally reliable. I have never had one quit on me. I just buy one occasionally to update to a little newer tech. This one is as reliable as the others I have owned. Quick setup without a lot of garbage software. Reasonable battery life. About 7 hours is average for my use. None that I have owned were equipped with ultra long-life batteries. That is OK with me. I will take the reliability over long battery life.

I setup four of these for friends over the last couple of months. They are great machines with a nice size that don't weigh too much for daily mobility. They are fast and have plenty of processing power.

Seems like a solid laptop so far, handles my needs perfectly. I like the larger screen and keyboard size - (old eyes). Lightweight and the battery lasts long.

This computer has been great for my everyday use. I’ve been using it for 5 to 6 hours a day and the battery seems to hold up good. Also the screen size is very nice.

I've only had this a coupke of weeks but i love it. It's fast, the svreen is larger which is great for screen splitting, and the video quality is very good. Would recommend to anyone.

Great laptop. The display is so clear and bright. I love it immensely the battery life is great but it I expected it to last a little longer. this bit 17+ screen is the best I would recommend this laptop for everyone. The speed is incredible. I just may have to buy another one.

I recently bought an HP laptop and honestly, I love it. It’s fast, reliable, and handled everything I’ve thrown at it so far without slowing down. The screen looks great, the keyboard feels good to type on, and the battery life easily gets me through a full day. For the price, I think it’s a great deal — definitely happy with the purchase.

It was everything my son wanted in a laptop. Large screen, easy to use keyboard, very fast and long battery life.

Got it on sale. Nice screen. Faster than my old one. LPDDR not so friendly. SSD is running a little slower than I hoped

I needed a new Laptop so I bought the HP. I love this laptop works great no issues. Got it as an open item, cheaper just like a new item. Speed, and battery life is great. I love HP they are great no problems they last me for years.