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Customer Ratings & Reviews

$439.00
Save $190.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1454 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,454 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stream lined, easy to use and read and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satsfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my grandson's first computer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for a middle schooler. It’s light weight and I’ve had no issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Hard drive failed, Geek Squad failed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 4 months the hard drive failed. My wide brought it in and the Geek Squad made her buy another protection plan on top on the plan we bought when it was purchased…only to then tell us the hard drive failed and all the data was lost. And then they wanted me to purchase a new hard drive abd pay them to install it…once i called them on that, they said they would have to ship it off out for repairs which would take 1-3 weeks, but first i have to come in and sign more forms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. C Barr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop online and a very good price and it arrived on time to my home i’ve bought a number of things from Best Buy so far they’ve been a good quality thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    practicality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is really good. Runs well. Good for business. Lags a little

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Inventory matched my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets our needs Great Best Buy service and support Needed five laptops for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is an excellent fit for me. It provides me with all of the functionality I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and unbeatable price. Very fast and efficient and smooth running so far. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and the pricevwas too good to be true. But it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works great for my daughter she is using for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great! Smooth performance, and definitely hits all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase for grandson and he loves it. I have Purchased tvs, computers and dvd players in the past and always had fun and success with Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, although it was hard to 'get the hang of' at first. Since there were no instructions, and I have eye problems, it was hard for me to see the icons on the screen as well as on the keyboard. I had to make 2 return trips to the GS to ask for their help in getting assistance in this area as well as some software issues. I still have problems with keys repeaating at times, and i don't know how to handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for everyday use since it's fast and has an excellent HD display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product really fast and really enjoy it thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very reliable. Very good for a daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A Decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but can be slow at times. Big screen allows for big opportunities too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 7 to 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned even a little scared when it came to purchasing a new computer, I'm a little older (retirement age) but the sales staff was fantastic and everything turned out great

    I would recommend this to a friend
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