Customer Ratings & Reviews

Bought this for my lady as she needed a laptop for school and future work. As of now no complaints. It does what it's supposed to for the specs it has. I am nothing but happy with what I paid for. I did wish the battery would last longer off of the charger, but it was a great budget buy.

it was what I was looking for meets my needs well it is an up grade from my 2005 laptop with windows 7

This computer has outstanding speed and excellent monitor.

Love my new laptop. The employees at Best Buy are very knowledgeable & helpful

Very well made laptop. Definitely exceeded my expectations would highly recommend to anyone!

Had it for a month- so far there are no problems. Having 8 GB of memory makes this computer much faster than my old 4GB memory computer. I could watch videos with out any buffering, The only minor problem is that the keyboard has light white letters on top of grey making it hard to see.

I was looking for a large screen laptop and this one fit that purpose perfectly. I was very easy to move all my favorites to this one. It will fulfill all my needs as I am senior (age 75) and I could not be happier with this laptop. The fact it is a HP is just a bonus.

I’m very pleased with my purchase of this laptop. It has a nice size screen and is easy to use.

The picture quality is amazing. The speakers are pretty good for laptop speakers. Very fast and handles multiple tabs at once. Charges fast and holds a charge well. I use a paid service to play heavy games on it, since I think it would only be able to handle very light gaming.

Like the larger screen and how quickly the computer moves through the task.

It's okay. Windows 11 is terrible. I've spent more time remapping the keyboard to get a right "Ctrl" key, set up folders to show what I need, figure out the awful "Start" menu (and generally do everything else that everyone complains about) than actually using it. It would be nice to have a third USB port, Ethernet port, and option for an ODD, but for what I paid, it's probably going to be useable eventually... I hope it lives longer than the HP I bought in 2021.

Working in IT I should have been a bit more skeptical. HP consumer laptops don't last. We bought the laptop as HP is the only brand at Best Buy that offers a 17.3 screen. The price was great at $375. Had to return it after only one month. My wife booted her laptop and was presented with a HD not found message. Boxed it back up and returned it. Kudos to Best Buy store in Federal Way and the nice customer service return desk person as they were very kind and processed the return quickly and with no hassle.

Great Laptop for the price. Came with everything that i needed.

Perfect size and perfect price! I'm a first time computer buyer and I love this!

Good product, needed for home use and fits the need very well.

I'm not a power user by ANY stretch so the browsing and general doc handling are easily handled. i like the larger screen for videos. the speakers are underwheling/anemic so a $30 bluetooth fixes that.

Have not had this computer for very long but I like it so far.

Good Product works Good for me and it is preforming too my expectations

It was honestly an amazing computer for the price runs really fast for what I need it to do for classes and my soon to be insurance jobs it’s a work horse a little bigger that I thought but that was my fault and only took me a day to get used to the size. It’s a really great and amazing computer

Was looking for a good computer for my son that just started college that wouldn’t break the bank. This computer fit the bill perfectly. He’s happy and so am I.