Customer Ratings & Reviews

I bought this as a replacement for one I had exactly like it . my dog jumped up on the table and knocked over a drink and it covered my other laptop. Needless to say, was done for after that. I was very happy with that laptop. it did everything I needed it for. I was very happy that I found the exact one to replace it. absolutely no complaints.

love the computer it is slim lightweight and easy to manage

LOVE my new HP laptop!! It's SO user friendly and fast!

The store representative helped me find what I needed not the biggest the best and the most expensive he listened to what I use my computer for and since I have gotten it home it is exactly what I needed The computer is easy to use no complicated ways to set it up it's absolutely fantastic for a senior citizen to use this computer

We love this laptop. It works amazing and super fast.

It works well for what I bought it for basic steam games and paying my bills. Very fast

It works great exactly what I needed for period now. I can do my travel expensive reports. And forward them over the internet. Very good investment for me. I got a bag that fits, you know.

LOVE my new HP laptop. Easy to set up and love the larger screen. Andrew, the salesman, was patient and knowledgeable. I came back and bought a cellphone and printer because of Andrew.

I love my new laptop. Clean, large screen. Easy to use because I am a senior and technology is not easy for me. It is very sensitive. It will add many extra characters if you don't watch your fingers.

Works well, exactly as descripted, nice large screen

Functional and a nice, adorable upgrade for my technologically challenged mother in-law. Clear 17+" display and a convenient integrated 10-key keypad. It's nothing fancy, but it just works and will run Windows 11 where her old cheaper laptop was not compatible.

Works well; very efficient, hospitable, and professional service.

Love how light it is for a 17” laptop. Enjoy the full keyboard and everything runs smooth for the RAM it has. Only gripes so far are the battery life is meh and I wish the keyboard had a backlight.

The first one I bought the keypad didn’t work so I returned it. Also the sales man was really rude. He even yelled at me in front of other customers. I went to another store and had absolutely great service and bought the same computer. It works great.

Very good product really enjoying using this lap top

I like the HP Laptop - it's just what I need for the work I do! The Best Buy salesperson was very helpful in assisting me in selecting this product.

This is a great labtop for my school, it has a big screen and it’s perfect for all of my tests and reports I need to do. I would definitely recommend this for any college student!

Best laptop I ever bought. Price was right ($599) & has all the features & quality I was looking for. I would strongly recommend it. The Geek Squad service also made this a very pleasant purchasing experience.

1st laptop for mom and she absolutely loves it. Great price on a very good laptop. All around win win.

This is an excellent laptop. It is smaller than the one I purchased several years ago, and that makes it more portable. It is easy to use, the sound is excellent, and a good buy.