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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1125 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,125 reviews
  • Rated 5 out of 5 stars

    Great buy when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop for multitasking and document viewing. Haven’t used for gaming but looking at upgrading Ram soon to find out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. very reliable so far. I run my excavation business with it, and it hasn't let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. It loads quickly, user friendly. I have had zero issues since purchase, Screen is big and has great color and quality. The only down side is that it does not come with Microsoft office any longer. So that needed to be purchased separately. But definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price, Works Well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price, works fantastically for a daily use personal machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing, fastand great graphics. Thank you for the amazing help as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive failed, Geek Squad failed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 4 months the hard drive failed. My wide brought it in and the Geek Squad made her buy another protection plan on top on the plan we bought when it was purchased…only to then tell us the hard drive failed and all the data was lost. And then they wanted me to purchase a new hard drive abd pay them to install it…once i called them on that, they said they would have to ship it off out for repairs which would take 1-3 weeks, but first i have to come in and sign more forms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace her 4 year old laptop. She loves it, fast operating system, quality is good. I buy all our laptops from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works great for my daughter she is using for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product really fast and really enjoy it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    practicality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is really good. Runs well. Good for business. Lags a little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very reliable. Very good for a daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with is HP laptop . It is a replacement for a older version that was slower. It is great for completing online schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and the pricevwas too good to be true. But it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this laptop for a few days now and I’m very pleased with it. It is fast and the monitor is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 2009 imac, this thing is a beast, great price point as well for Black Friday sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for everyday use since it's fast and has an excellent HD display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inventory matched my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets our needs Great Best Buy service and support Needed five laptops for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new laptop!! My old HP was having glitching issues and the spacebar was broken. I thought I would just have it repaired but it would have cost more than a new laptop. The staff at Best Buy understood my dilemma and my price point and guided me to this gem. I also love the size. My old laptop was 15" (I thought it was larger). For someone who wears glasses and needs better visuals, I think I made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great! Smooth performance, and definitely hits all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for the basic stuff I use it for. I like the bigger screen.

    I would recommend this to a friend