Customer Ratings & Reviews

This is everything I needed, It's perfect for my needs.

Great product. best price around, quick pick up HP has always been good for me!!

What a joke. I have always had success with Best Buy products until I bought this piece of poorly manufactured metal and plastic. My son used it for 2 months before the card drive went out. The guy who helped him said there are all kinds of problems like this with this model. I feel that we should have been offered a replacement, if they refused. I am furious. I bought this for him because HE NEEDED IT TO USE on a REGULAR BASIS! Now, we have no idea how long the repair will take. This is ridiculously inconvenient and a very poor representation from Best Buy.

I like big screen and the ease of navigating through the computer

Excellent display easy to use does havevery sensitive keyboard

I bought this laptop for the price, new open box. After setting the computer up, name, password etc., I shut it down. The next time I turned it on, it denied my log in password. After a long round about way I found it had someone else's password last used a month before I bought this USED laptop.

Very nice laptop. Not too heavy and very big screen.

Love this laptop. Great size easy setup, great price

The laptop arrived on schedule with no issues. I found it pretty easy to setup and so far the laptop is providing me with an excellent customer experience. I was also very pleased with the purchase price and would recommend this laptop to family and friends.

Nice laptop. Was in stock and friendly, helpful staff at pickup. Works well as I expect from an HP.

It works great. Really appreciate the geek squad setting it uo

The Best Buy in Buford, GA, delivered a repaired laptop that we had to return because the keypad didn't work. We know it was supposed to be restored because the same new one we received as an exchange included factory paperwork, and the laptop prompted us to do things that the other one didn't. The salesperson seemed disappointed that we weren't interested in a warranty or a pricey software package as add-ons, and wanted to use our credits on a sale item, so we assumed this was his way of sticking it to us. But we had just spent over $4K with this company.

Nice big screen! Very easy to use. Fast and reliable

This laptop is great. Big screen. Long battery life.

Very nice laptop,fast,easy to set up. Only thing I would have liked is backlite keys

Very pleased with the purchase. so far isn't to hard to learn getting used to it

Love the HP computer for my home work needs! Such a fast easy way to perform my duties.

Great 1st laptop for kids doing online school. Long battery life and very fast processor

Excellent laptop. It is all I really needed in a laptop

It has everything I need. I love the way it seemlessly opens programs and loads quickly.