Customer Ratings & Reviews

Awesome computer. My 14 year old loves it. Best buy ever!

Love my new HP laptop. I have very simple needs and it works perfectly for me.

Great laptop everything works awesome definitely the best we've had

My laptop has a bigger screen and easier for me to see

Very nice staff. So helpful. And I love the laptop I bought. It’s great!

This laptop has all the features and quality of significantly more expensive ones! I’m extremely satisfied with this purchase!!

Great replacement for my 16 year old laptop. Great value as well

It has turned out to be a very beneficial purchase for me, I have been able to transfer all of my personal and professional information to it and still manage to have lot's of memory available.

I purchased this laptop for my grandson because he will soon be attending college. He has told me that it is perfect for his needs and has experienced no issues with it. I felt it was a good value for the money.

Great computer for the price! Exactly what we were looking for!

My son in law is happy with it. Serves its purpose.

great computer, no problems to speak of. If i had anything to change; I would have gotten a touch screen laptop

Big screen managed is easy like desktop pretty good bought in sale time budget laptop happy with purchases

I purchased this because the salesman said it would do everything I needed it to, but he was wrong. I work on social media and constantly have Canva open with Google Docs, and 7-8 tabs with different social media platforms. The 8GB is not enough to navigate between tabs or edit videos without buffering and freezing. If you are just using it for basics like word docs and basic internet, it will do, but it isn't a real "work" computer. Negatives: No light up keyboard. Slow with multi-tasking. Pros: Large screen. Nice video quality from camera. Will do basic things. I am going to exchange it for one with at least 16GB and a light up keyboard. I didn't think I would miss that, but I do.

It does everything i need at a good price. More memory and speed then other computers at or more of the price. Display is large and clear.

Really nice laptop! Love the keyboard layout. Big bright screen and very easy to set up.

Purchasing experience with your agent was outstanding! Found an appropriate laptop and printer at a fair price. Also signed up for Geek Squad service. I look forward to a great relationship with Best Buy !

I bought this laptop for my niece and she's loving it, it works great, and it was on sale for such a reasonable price! Thank you so much!!

So far it is doing what need to do. There are differences from my other lap top, but I'm doing OK with the help of my husband.

Worked the way I needed. I use it for homeschool when on the go.