Customer Ratings & Reviews

Great performance. 17” view. Excellent for medium intensity work

It is a pretty decent laptop with functionality to effectively handle basic and heavy multitasking, everyday computing, have not tried running any high memory programs yet but overall still very good.

Nice laptop with 17” screen. Functioning well for what I purchased it for(printing, streaming, surfing). The battery is only 3-4 hours while in use. Only other hiccup is I assumed (yes I know) that the keys were back lit………, they are not.

I have been using the HP for a few days now and it works very good. I added my wireless mouse and It works better for me when on the computer. Saving documents is easy. Surching on line is easy. I added the 365 and it makes life easier. It price was right for me. Im very satisfied with my HP computer.

Good Laptop. It performs well and has met all my badic needs.

Very good computer. Price quality and excellent processor

Arrived on time. Laptop is great works perfectly Would recommend

I bought this laptop brand new. The graphics are really good. I changed the sound in the settings It sounds even better now. It also has calibration for your headphones which is good for music production. It’s a nice large laptop.

Great laptop for the money and love the bigger screen but one downside is , I needed a work around for using multiple monitors in my office.

Hp makes very good products. I recommend hp you will be satisfied with your purchased. My laptop and printer are both Hp.

Love it easy setting up and setting u your accounts fast uploads and lots of space for files

I love this laptop! On a scale of 1-10, I give it a 10!

Just needed a simple laptop for home schooling and this is perfect for it and good price on sale.

It’s decent, I bought it for sims gameplay and it’s very glitchy with MOD and CC download. But for work it’s standard ! When playing I keep the charger plugged in other wise the batter life is decent too. Could possibly get away with no charging for like a day maybe a day and a half doing basic work tasks. It’s fast like I said outside of game play, and the display is also standard.

i have been using this joy for a long time everyday. i run each aspect of my company and a game or two in between. its not a gaming pc but to past time you can make it work

My good laptop, I use it for my daily work and I love it very comfortable

Really looks as if this was an open-box laptop, when I ordered new. With letters nearly worn off a couple of keys, (Ctl, A, S, C...). Battery drops from 100% to 0% surprisingly quickly while browsing with Firefox and literally nothing else running at all. Laptop operates more slowly than any laptop I've ever owned including a 2010 Lenovo Thinkpad that had a ~1.7GHz Intel core i3 and 2GB of cheap DDR2 (running Windows 7, which I upgraded to Windows 10, and still ran for years better than this runs out of the box). Also came jam packed with every piece of "free" bloatware I meticulously unselected from the list when purchasing because I didn't want it installed or at least didn't want to have to uninstall it all myself. At least the display is okay... nothing special, but no dead pixels or clear signs of use. Attached photo of home keys, this is not what new keys look like out of the box on a new laptop, I have barely used this thing, and I wash my hands frequently and meticulously (I didn't make them look this way, I received it looking like this). The world is all messed up these days and I'm busy dealing with that. I wasn't going to review the laptop at all, just take the loss and move on... but you convinced me with the $400 gift card entry.

I love it so far because it’s fits my personality and my needs.

Did store pickup, worked fine. After 2 weeks came home to a black screen and could not boot up . Hardly used it and put nothing on it. After trouble shooting with HP and best buy it still would not work. Lap top is under a warrenty but still best buy was charging 200$ to fix it and leave it with them for 4 days . I grabbed the laptop specifically for a training course im not at and im on the other side if the country so hands are tied. Just upset brand new laptop at that price stopped working so soon and the warrenty was no help and best buy charged 200$ to fix a laptop they sold me weeks prior . To send it back to hp would have been a month or two without it . Just a frustrating situation and feel like best buy is doing me dirty

It's a good laptop,however, the print on the keyboard is white against a fairly light grey keyboard makes it poorly too see the letters, numbers, etc.