Customer Ratings & Reviews

Have had the laptop for only a few days. No issues yet and don’t expect anything. Like the feel of it.

I am happy, I can do my job and it is easy to carry.

Good help by geek squad on set up and helping me get started.

It’s perfect, just too big for my liking. I need to return for a small size.

Good value for the cost, customer service was excellent

The only downfall is that it doesn't have a cd reader.

Needs for storage if you're a gamer. Just need to get more storage.

The computer itself seemed good, strong and fast. However, they took out the right control button... what I do for a living requires that I have it, and I use it continually as I work. I use the mouse with my left hand so I need the right control button to work the keyboard shortcuts. They replaced it with the copilot button which made it completely unproductive and useless for me. If you don't need the right control button, I would say go for it. It seems none of the new ones have the right control button anymore. Even though there's five ways to get to co-pilot, why they need a keyboard button for it, I have no idea. Luckily I found one that is more powerful and has the right control button, hopefully it's the last computer I ever have to buy.

I returned this item. it was a little too heavy for me to transport around. but it seemed like a great computer and a good price.

Sometimes the touchpad is not smooth. Otherwise value for money.

Not enough instruction on usage. Not enough instruction on usage.

The computor is nothing special but for what I use it for it's working just great

Laptop appearance is sleek, however, there is no battery life. Description indicates up to 10 hours battery life, however, charge doesn't last more than 2 hours.

The HP laptop was a great price. I asked the associate since I had Dell docking station would there be any problems. He told me everything would work; Dell works with Dell and does not work with HP or any other. Plus, HP did not come with a charging cord.

People in BestBuy were HORRIBLE to deal with. This laptop is going back, simply because I DO NOT WISH TO PURCHASE FROM BESTBUY.

I bought a laptop on Dec 2 and still not received, supposed the delivery was for Dec 16 but it changed, I don't know the date of delivery yet.

Equipment seams fine, although sales person was terrible. We left the store with computer, without setup. I need to goback to get some assistance from setup geek squad.

only area of concern was on my part thinking that all laptop computers had lighted key boar like all the others that I have brought.

My new hp is great it works fast with a large size screen and I enjoy watching

Sleek and fast with a great screen size! I'm very happy with my purchase.