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Customer reviews

Rating 4.7 out of 5 stars with 455 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 455 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It's easy to use and it lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!! Love how big it is!!! Exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Good graphics high speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing. I miss not having a DVD drive, but that’s the way it is now! Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had ilmy computer for about a month now. I had to get an upgraded computer. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent large screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same laptop a few years ago for my personal use. It has been very reliable and efficient during that time. So when I discovered our church Food Pantry was borrowing one of the church laptops to maintain all their records I acquired another so they could maintain all their info and records separate from church information. It will make a substantial difference in operational efficiency and confidentiality of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Best Buy location was very nice with a helpful staff. Team member got me the top end HP laptop to replace my work one after I retired recently. And was $200 off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an absolutely amazing time purchasing our laptop computer. The Best Buy member answered all of our questions and completed our purchase with ease. He was so knowledgeable and made us feel like we were making the right decision. I would highly recommend Best Buy for your next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size and functions. Copilot still needs a lot of work, but that's Microsoft's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for all my needs!! I love the larger screen, and the ability to enlarge anything is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at Best Buy that helped me was very professional. He listened to exactly what I was looking for. The Laptop was very easy to set up and we are very happy with the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Was easy to set up.did what i needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade to windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them new computer with windows 11. Works much better than my previous one. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is large and easy on the eyes. Keyboard feels great and it is nice to have the numbers keypad as well. Speed is great! Even with multiple tabs open

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Latop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great brand. 17” is a perfect screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use printer/copier!! I so appreciate the help given to me picking this one out!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs well and does everything I need it too. I haven’t had an issue with it so far but seeing as it is I doubt for one to come.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a quality laptop on sale. The keys are soft spring back and size of the screen fits my needs without an additional monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice worth the cost big screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size// function. Definitely worth it especially for working. Made my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down exactly what was needed. Easy to use, simple steps to set up additional products. 100% satisfied

    I would recommend this to a friend