Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $739.00
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 288 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-288 of 288 reviews
  • Rated 2 out of 5 stars

    Lack of Battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop appearance is sleek, however, there is no battery life. Description indicates up to 10 hours battery life, however, charge doesn't last more than 2 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was a great price. I asked the associate since I had Dell docking station would there be any problems. He told me everything would work; Dell works with Dell and does not work with HP or any other. Plus, HP did not come with a charging cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GO TO BESTUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People in BestBuy were HORRIBLE to deal with. This laptop is going back, simply because I DO NOT WISH TO PURCHASE FROM BESTBUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop late

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop on Dec 2 and still not received, supposed the delivery was for Dec 16 but it changed, I don't know the date of delivery yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment seams fine, although sales person was terrible. We left the store with computer, without setup. I need to goback to get some assistance from setup geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard J. DeNell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only area of concern was on my part thinking that all laptop computers had lighted key boar like all the others that I have brought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new hp is great it works fast with a large size screen and I enjoy watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast with a great screen size! I'm very happy with my purchase.

    I would recommend this to a friend