Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$843.00
Save $156.99
The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 535 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance of the laptop, with many describing it as very nice. The positive feedback suggests that users are generally satisfied with how the laptop functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 535 reviews
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade, the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is super fast. I love it! I work from home and it is perfect for my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. Her old computer was so slow & she needed an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to meet the requirments for whichI needed it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need at a low price. Easy to buy and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the laptop. Love the large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17” HP laptop series

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen 17” and fast i7 Intel CPU. Like new laptop to replace old laptop 10 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for personal use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a PC for my self and found this one a great deal. I’m loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 17.3" full HD Laptop Intel Core i7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was exactly what we were looking for. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service and courteous sales person. He was very helpful and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift; nice computer but I didn't notice there is no number pad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applications

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred it had a backlite keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy at Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Love and rapid the larger screen and rapid response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and very handy. I like the speed of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for student

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were helpful, great purchase, great price for a student computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 i7 Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The best part is the size of the screen and the speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop purchase in 2026

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I purchased it for but I must admit, the battery life not that great. Not sure what’s advertised as the battery life but even with minimal use unplugged, I’d venture to say that max life from full to dead is 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Enjoying it. Worth recommending to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Processor died

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after spending another 40.00 for a Tech Support Rep, IT was told to me to return it.. The processor was bad. I only have 3 days until my 15 days are up. I just hope i can take off work now and drive up to BestBuy to return it. But other then that i really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were very helpful. Geek Swuad was outstanding It is extremely frustrating that a customer cannot call and be connected with the Geek Squad despite the need. That is very unhelpful.

    I would recommend this to a friend