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Customer Ratings & Reviews

$843.00
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Customer reviews

Rating 4.7 out of 5 stars with 535 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance of the laptop, with many describing it as very nice. The positive feedback suggests that users are generally satisfied with how the laptop functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 535 reviews
  • Rated 5 out of 5 stars

    HP - 17.3" Full HD Laptop - Intel Core i7 1355U 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this product. Such easy navigation, comfortable keyboard and ease of movement for all things installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always choose HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual I'm extremely happy with my HP laptop. They always deliver everything they offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Requested review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told easy to use and transfer info from old computer to new purchase -- not true

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new computer. Lots of great features for a reasonably priced machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy computer owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision...glad i puchased this at best buy amherst...great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop -Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Love the large screen and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was for my son, who is finishing his masters degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb status… the people that helped me were top not. They knew what they were doing and we’re there to get me through the process. I was very grateful for their help and their knowledge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop but hard to set up. I have been to the geek squad four times and I still have to go back for other problems. Maybe it’s just me. They push a few buttons and that problem is solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price of the laptop. Screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and staff was a huge help I will be purchasing from Best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lap Top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was particularly impressed by how quickly settings from my desk top were replicated on the new lap top. It was all done so effortlessly and accurately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is a great value. I thought that the keys were backlit, but it's not really an issue. The trackpad feel is a little soft for my likeing whis is the reason I did not give it a five-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My work laptop was slow and full and this upgrade was exactly what I needed at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fast easy use , recharges fast , lightweight easy to carry , nice viewing screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a gift to my daughter. She is so pleased. It has everything she was looking for in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is everything I needed. Especially appreciate the numeric keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a few weeks but it's a great computer at a reasonable price. Transferring data from the old computer was smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what was need for my wife and i. great customer service as well as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot………………………………………………………………………………………..

    I would recommend this to a friend