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Customer Ratings & Reviews

$843.00
Save $156.99
The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 535 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance of the laptop, with many describing it as very nice. The positive feedback suggests that users are generally satisfied with how the laptop functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 535 reviews
  • Rated 5 out of 5 stars

    Replacement laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at reasonable price - has all features needed with ssd memory, windows 11,etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xxxxx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is not as fast as I hoped it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17 inch laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice function and performance for the price point Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clear graphiccs nice sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new PC clear graphics clear speaker sounds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop to replace desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my desktop. I love it. The keyboard is full size so typing is a breeze. Now I can do my work wherever. Very satisfied with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift to my granddaughter and she is very happy and thankful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JB’s Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this one. Got a good deal, catching it on sale..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and value with the sale going on at the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ease of Use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is awkward and difficult to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it on sale later but loopholes - no price match Product it self seems to work well, but no CD drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person seemed knowledgeable & procedure was not difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    1`7 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computor is nothing special but for what I use it for it's working just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer and the customer service I received.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know good it is. My old laptop was on its way out. Geek said said they wouldn’t be able to fix it. So bought a new laptop at the time for $850. I specifically said I wanted my files data and bookmarks transferred over to new laptop. Got a message saying it was ready. Went to store my laptop only had OS on it no files data bookmarks. I said I wanted this to be resolved They said said my old laptop was sent out to recycle 2 geek squads said this. Finally one employee found my old laptop but it had been wiped clean. One top of that I was charged $157 for testing and diagnosing I knew it couldn’t be fixed So got new laptop with no data and now trying to get my $$$ back. Geek squad let me down big time !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for. Love the keypad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a powerful computer, for the price. Although it looks a little old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17” laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, just too big for my liking. I need to return for a small size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Employees well in their knowledge of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PURCHASE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Contained all the specs I wanted. Great Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help by geek squad on set up and helping me get started.

    I would recommend this to a friend