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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 421 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 421 reviews
  • Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman, I believe his name was John, was very helpful and knowledgeable. So far, the Laptop has lived up to my expectations. I have had it for only about a month so my experience is limited thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice machine but could use better ink on keyboard.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine and was easy to set-up! The keyboard ink used for the letters could be better, but other than that, a nice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does everything I need it to do! Boots up quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy a Great place to purchase new equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new computer to upgrade to Windows 11. My previous Laptop could not be updated to Windows 11. I had a great experience with the Staff at Best Buy and also the Geek Squad with the transfer of my information from my old Laptop to the new one. They were great to work with and did an excellent job with the transfer and updating some of my applications as well. High Recomendations to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer with everything (and more) than I will ever use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the laptop for about a month now. Everything seems to be working great and we are pleased. We use it primarily for everyday things ... Not gaming or graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP. I damaged my old one and was able to purchase the replacement same day. Great product. All my information transferred over, so it was an easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It's easy to use and it lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - Natural Silver - I liked my first one so much, I bought a second one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased with laptop and service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleekness of the laptop. The screen size is great!! The Geek Squad at Best Buy was wonderful transferring the data I asked to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love this Laptop! A great purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is wonderful! The 16GB memory and 1TB SSD storage will allow great multitasking in completing my work and activities. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this unit. I was going to buy a cheaper unit. The sales person advised me that the unit I got was faster and could do more. I’m glad I listened to him.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing im bummed about is no touch screen .i ❤️ the big 17 inch screen plus the big keypad numbers and letters.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!! Love how big it is!!! Exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Good graphics high speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an absolutely amazing time purchasing our laptop computer. The Best Buy member answered all of our questions and completed our purchase with ease. He was so knowledgeable and made us feel like we were making the right decision. I would highly recommend Best Buy for your next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kathy's New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE it !!! It's working wonderfully. Thanks to the very kind young man who helped me pick it out. Good job !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product excellent performance and very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Aesthetic and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop on the bigger side and came across this. The specs were great and once I received the laptop, didn't regret this purchase a single bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality.Very fast start up time. I have only changed the battery the day I brought it home, good battery life.

    I would recommend this to a friend