Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 421 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 421 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had ilmy computer for about a month now. I had to get an upgraded computer. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Latop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great brand. 17” is a perfect screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent large screen laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same laptop a few years ago for my personal use. It has been very reliable and efficient during that time. So when I discovered our church Food Pantry was borrowing one of the church laptops to maintain all their records I acquired another so they could maintain all their info and records separate from church information. It will make a substantial difference in operational efficiency and confidentiality of information.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size and functions. Copilot still needs a lot of work, but that's Microsoft's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my new laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing. I miss not having a DVD drive, but that’s the way it is now! Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love it! So far so good, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade to windows 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them new computer with windows 11. Works much better than my previous one. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a quality laptop on sale. The keys are soft spring back and size of the screen fits my needs without an additional monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect PC for studying ,working, great screen, really good deal

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for all my needs!! I love the larger screen, and the ability to enlarge anything is a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop purchase in 2026

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I purchased it for but I must admit, the battery life not that great. Not sure what’s advertised as the battery life but even with minimal use unplugged, I’d venture to say that max life from full to dead is 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP LAPTOP REVIEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no issues with primary items. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice worth the cost big screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size// function. Definitely worth it especially for working. Made my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Battery Life/Fast response time/Keyboard easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 HP computer w/ I-7 core

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows 11 HP computer is faster and more capable than any I've used before. It's also very sensitive and does things I don't want or need at times......such as making print larger...or offering a window with many options when I don't want ANY of them....or want to take time to read the list and consider. I could use a CLASS to help expand my capabilities with this which Best Buy staff says they don't presently offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new pc made by HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and is very easy to get used to. I had used HP pc products before and this new pc is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Christmas Present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son for Christmas. Before wrapping it, I went through part of the setup and downloaded all the updates. Everything went very smoothly. The screen resolution is outstanding. My son will enjoy his movie watching and ease of streaming. He seems to be quite pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I like the design and the packaging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - could not be more pleased with my choice.

    I would recommend this to a friend